New Users Forum

[etantonio]

Good morning, it is the first time I use a XILINX Platform Cable USB II together with Windows 7 , the problem is that the cable is not recognized and I've always the answer: "   WARNING:iMPACT - The cable selected is not avaliable, please select a different one.     Connecting to cable (Usb Port - USB21).      Checking cable driver.       Driver file xusb_xp2.sys found.       Driver version: src=2301, dest=2301.       Driver windrvr6.sys version = 10.2.1.0.Cable connection failed. " the board I want to program is the Spartan 3A DSP 1800A but I don't think is a board problem, simply the cable is not recognized from windows 7. I'm using Impact 13.4 (nt64) version 0.87 XD

How can I solve this problem? Thanks for your help

Antonio www.etantonio.it

[etantonio]

No answer for this question ?

Actually this problem is stopping my development plan.

Is Xilinx at home?

Antonio

www.etantonio.it

[eteam00]

I won't speak for anyone but myself...

USB Platform Cable problems are messy, involving both hardware and software.  For some systems, the problems seem to be without solution, and without identifiable cause.  In short, this is a problem area which appears to be without guaranteed solutions for any and every situation.

If you have already searched the Xilinx website for related application notes, and searched the forums for related threads, there is not much useful information or advice to add.

You should open a webcase for direct official support from Xilinx.  This is a user-to-user forum -- not official Xilinx customer support -- even though Xilinx folks are actively engaged and responsive as time and schedule permits.

-- Bob Elkind

[etantonio]

Thanks for your answer,

fortunately I found the solution, also if it is not exactly clear,

My system is Window 7 with installed ISE 13.4 , with this installation the DLC10 is not recognized,

Solution:

follow this procedure http://www.xilinx.com/support/answers/35924.htm that is necessary only for

"Installation of Cable Drivers for ISE 10.1, 11.x on Windows 7"

hope this will be useful for someone.

Thanks, bye

Antonio D'Ottavio

www.etantonio.it

[thomas1974]

So you had to install the 12.x cable drivers for also 13.4?  What is with 14.1?

[jwgiron]

Here's the process I had to go through after installing ISE 14.1 on Windows 7 x64

• Make sure Platform Cable USB is unplugged
• Open a Windows cmd.exe prompt as Administrator
• cd to C:\Xilinx\14.1\ISE_DS\ISE\bin\nt64

> install_drivers.exe
> wdreg -compat -inf %cd%\windrvr6.inf uninstall
> wdreg -compat -inf %cd%\xusbdrvr.inf uninstall
> wdreg -compat -inf %cd%\windrvr6.inf install [May get a Windows prompt here to allow installation]

• Plug in USB cable
• Go to Windows Device Manager
• Look for 'Jungo'
• Make sure it says 'WinDriver' under Jungo
• If not, right-click and select 'Update Driver Software'.  Select 'Search automatically for updated driver software'
• Go back to CMD prompt (USB cable must be plugged in for this step!)

> wdreg -compat -inf %cd%\xusbdrvr.inf install  [Should get a Windows prompt here to allow installation]

• Programmer status light should turn on and be green, if attached to target
• Run 'Cable Auto Connect' in Impact to verify
• Tested with both 'Platform Cable USB' and 'Platform Cable USB II'

References:

http://www.xilinx.com/support/answers/44397.htm

http://www.xilinx.com/support/answers/41442.htm

[ahmedsheimy]

i have new spartan 3e kit that have two blue dots

ise 14.1 and its impact cant  find the cable but the cable is installed

my os is windows 7 32 bit

i try more and more

finally i do the following

1-if IMpact dos not identify to the cable install 10.1 programming tools as the following

a-extact and install tools
b-open windows CMD as admin and goto cd C:\Xilinx\10.1\ISE\bin\nt
c- run the followimg command
> install_drivers.exe
> wdreg -compat -inf %cd%\windrvr6.inf uninstall
> wdreg -compat -inf %cd%\xusbdrvr.inf uninstall
> wdreg -compat -inf %cd%\windrvr6.inf install [May get a Windows prompt here to allow installation]

 

    Plug in USB cable
    Go to Windows Device Manager
        Look for 'Jungo'
        Make sure it says 'WinDriver' under Jungo
        If not, right-click and select 'Update Driver Software'.  Select 'Search automatically for updated driver software'
    Go back to CMD prompt (USB cable must be plugged in for this step!)

> wdreg -compat -inf %cd%\xusbdrvr.inf install  [Should get a Windows prompt here to allow installation]

d-open impact from cmd using impact.exe it will over updating the cable press ok

now if you use new impact version it will over updating also press ok

and now everything is ok

[sjlesli]

Thanks for the input guys. So I am searching this forum and have the problem where my LED does not even turn on the USB Platform Cable and I am running Win 7 64-bit. When I try the very first step  "install_drivers" (but from the Labtools\common\bin\nt64 directory) I get "User does not have admin priv. Driver installation did not complete successfully". SO I imagine this was automatic when I installed the tool, and no drivers got installed. Here's what is funny - I am administrator on my machine - when I go to control panel User accts I am listed as administrator. So what gives?

Thanks for any help guys - I appreciate your time.

-Shawn

[umer@aksa]

Hi,

I am having similar problem ,I have a Platform USB II but the status light is not  turning on,I tried to follow the soultion given above but no success can some body please suggest me what should I do.

thanks.

[sjlesli]

After following the steps above to a "t", written by jwgiron 3 comments above yours, I was successful. I had a Xilinx support case opened up and he helped me through this and was very responsive (daily) - I eventually got passed the administartion privlidge thing, but I don't remember how we got past that. Its a driver thing, thats for sure.