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Visitor wjdgowns77
Visitor
131 Views
Registered: ‎06-26-2019

Vivado2019 is not recognize the platform cable(DLC9G)

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snap1.PNG

 

I was using Platform Cable(DLC9G) with Vivado 2016.4 well, some days ago I was re-installed windows 10 and also installed vivado2019.4 to try the new software.

It was satisfied, until I found out that my device was not recognized by Vivado 2019.1.

I tryed this: [ https://forums.xilinx.com/t5/Configuration/Vivado-doesn-t-recognize-USB-Platform-Cable/m-p/747496#M5821 ], but It dosen't solve my problem.

 

 

1. when I re-install the windows10 again and if I install vivado2016 first, the vivado 2019 recognize the Platform Cable well.

2. when I re-install the windows10 again and if I install vivado2019 first, the vivado 2017 is NOT recognize the Platform Cable also. (even if I uninstall the both program and install the 2017 first, Vivado NOT recognizeing DLC9G ).

 

I wasted so many times to test this and now I should gonna re-install the windows again.

Does vivado2019 is not support platform cable(DLC9G)?

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Moderator
Moderator
95 Views
Registered: ‎06-05-2013

Re: Vivado2019 is not recognize the platform cable(DLC9G)

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Yes it does. You can refer to page#24 of following UG#908v 2019.1 https://www.xilinx.com/support/documentation/sw_manuals/xilinx2019_1/ug908-vivado-programming-debugging.pdf

May be try to re-install the drivers. It seems this is an issue with the cable drivers for Windows 10. Because we didn't have specific Windows 10 drivers during 2016.1 release.

Try to follow the steps which are listed in here here (Last post by me)
https://forums.xilinx.com/t5/Configuration/XIlinx-platform-cable-windows-10-driver-installation-problem/td-p/831357
Hopefully it will work for you afterwards nicely.

Thanks
Harshit


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2 Replies
Moderator
Moderator
96 Views
Registered: ‎06-05-2013

Re: Vivado2019 is not recognize the platform cable(DLC9G)

Jump to solution
Yes it does. You can refer to page#24 of following UG#908v 2019.1 https://www.xilinx.com/support/documentation/sw_manuals/xilinx2019_1/ug908-vivado-programming-debugging.pdf

May be try to re-install the drivers. It seems this is an issue with the cable drivers for Windows 10. Because we didn't have specific Windows 10 drivers during 2016.1 release.

Try to follow the steps which are listed in here here (Last post by me)
https://forums.xilinx.com/t5/Configuration/XIlinx-platform-cable-windows-10-driver-installation-problem/td-p/831357
Hopefully it will work for you afterwards nicely.

Thanks
Harshit


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Don’t forget to reply, kudo, and accept as solution.
-------------------------------------------------------------------------
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Visitor wjdgowns77
Visitor
78 Views
Registered: ‎06-26-2019

Re: Vivado2019 is not recognize the platform cable(DLC9G)

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Thank you. It worked !

As you said, after I deleting the driver from the device manager first, and then install the driver for Windows 7 included in vivado2019( C:\Xilinx\Vivado\2019.1\data\xicom\cable_drivers\nt64\dlc10_win7 ), and it works.

I don't know why windows10 driver dosen't support windows10, but windows7 driver is working well :)