Vivado crashes during startup

[user123random]

When I start Vivado by clicking the its logo icon or in terminal command-line mode, Vivado crashes after a short while with the following error log.

[linux@localhost]$ sh -c "unset LANG && unset QT_PLUGIN_PATH && source /opt/Xilinx/Vivado/2017.1/settings64.sh && vivado"

****** Vivado v2017.1 (64-bit)
  **** SW Build 1846317 on Fri Apr 14 18:54:47 MDT 2017
  **** IP Build 1846188 on Fri Apr 14 20:52:08 MDT 2017
    ** Copyright 1986-2017 Xilinx, Inc. All Rights Reserved.

start_gui
Abnormal program termination (11)
Please check '/home/linux/hs_err_pid5594.log' for details
[linux@localhost]$ cat /home/linux/hs_err_pid5594.log
#
# An unexpected error has occurred (11)
#
Stack:
/opt/Xilinx/Vivado/2017.1/tps/lnx64/jre/lib/amd64/server/libjvm.so(+0x923da9) [0x7f1e34daeda9]
/opt/Xilinx/Vivado/2017.1/tps/lnx64/jre/lib/amd64/server/libjvm.so(JVM_handle_linux_signal+0xb6) [0x7f1e34db53f6]
/opt/Xilinx/Vivado/2017.1/tps/lnx64/jre/lib/amd64/server/libjvm.so(+0x9209d3) [0x7f1e34dab9d3]
/usr/lib/libc.so.6(+0x33a90) [0x7f1e6dee9a90]
/opt/Xilinx/Vivado/2017.1/tps/lnx64/jre/lib/amd64/libawt_xawt.so(+0x42028) [0x7f1e15c09028]
/opt/Xilinx/Vivado/2017.1/tps/lnx64/jre/lib/amd64/libawt_xawt.so(+0x42288) [0x7f1e15c09288]
/opt/Xilinx/Vivado/2017.1/tps/lnx64/jre/lib/amd64/libawt_xawt.so(Java_sun_awt_X11_XRobotPeer_getRGBPixelsImpl+0x17c) [0x7f1e15c0167c]
[0x7f1e24e4e4cf]

I found it is relevant to https://bugs.openjdk.java.net/browse/JDK-8170519 but I am not sure.

Any advice ?

[thakurr]

Hi @user123random

Please check the below link of AR:

https://www.xilinx.com/support/answers/57386.html

Regards

Rohit

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[prathikm]

Hi @user123random,

Can you please attach the environment report report_environment -file <your_path>/env.txt?

Regards,

Prathik

[user123random]

I have attached env.txt as below.

[nupurs]

@user123random,

Which OS are you using?

Make sure you are using supported OS:
• Red Hat Enterprise Workstation/Server 7.2 and 7.3 (64-bit)

• Red Hat Enterprise Workstation 6.6, 6.7, and 6.8 (64-bit)

• SUSE Linux Enterprise 11.4 and 12.2 (64-bit)

• Cent OS 7.2 and 7.3 (64-bit)

• Cent OS 6.7 and 6.8 (64-bit)

• Ubuntu Linux 16.04.1 LTS (64-bit)

[prathikm]

Hi @user123random,

The env.txt file shows -

| Platform                  | unknown                                   |
| Operating System          | unknown 

Regards,
Prathik
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[user123random]

Thanks. It is not an OS-specific problem.

It seems like it is a bug of gnome using wayland.

Using Vivado with gnome using Xorg had solved this problem, at least for now.

By the way, I am using Arch Linux x86-64 platform.

[nupurs]

@user123random,

Glad to know that the issue is resolved.

Please mark your answer as "Accept as Solution" so that it can help other users.

[tcmichals]

I'm having the same issue using Ubuntu 17.10; by default Wayland is enabled.   Using X, the crash does not occur.

When Wayland is used the following crash occurs:

# An unexpected error has occurred (11)
#
Stack:
/home/tcmichals/projects/Xilinx/Vivado/2017.4/tps/lnx64/jre/lib/amd64/server/libjvm.so(+0x923da9) [0x7fccfd057da9]
/home/tcmichals/projects/Xilinx/Vivado/2017.4/tps/lnx64/jre/lib/amd64/server/libjvm.so(JVM_handle_linux_signal+0xb6) [0x7fccfd05e3f6]
/home/tcmichals/projects/Xilinx/Vivado/2017.4/tps/lnx64/jre/lib/amd64/server/libjvm.so(+0x9209d3) [0x7fccfd0549d3]
/lib/x86_64-linux-gnu/libc.so.6(+0x37140) [0x7fcd3acfb140]
/home/tcmichals/projects/Xilinx/Vivado/2017.4/tps/lnx64/jre/lib/amd64/libawt_xawt.so(+0x42028) [0x7fccde4fe028]
/home/tcmichals/projects/Xilinx/Vivado/2017.4/tps/lnx64/jre/lib/amd64/libawt_xawt.so(+0x42288) [0x7fccde4fe288]
/home/tcmichals/projects/Xilinx/Vivado/2017.4/tps/lnx64/jre/lib/amd64/libawt_xawt.so(Java_sun_awt_X11_XRobotPeer_getRGBPixelsImpl+0x17c) [0x7fccde4f667c]

[anatoli]

Hello @user123random and @tcmichals,

Thanks for letting us know and for sharing this workaround.

I've just create an Answer Record with this info, so that this can help other users with the same problem in the future.

The AR # is 70442. It will be publicly released shortly as it first needs to be technically reviewed by the experts.

Can you please mark your response as "Accepted Solution", so  the topic can be completed then and can help other users in the future? We appreciate your help.

Have a nice day.

[tcmichals]

might want to add instructions on how to switch for wayland to xorg.  i.e

https://itsfoss.com/switch-xorg-wayland/

[mark.harfouche]

One person seems to have found the culprit:

https://twitter.com/edgetriggered/status/918852297077207045/photo/1

I tried:

sudo cp /usr/lib/jvm/java-1.8.0-openjdk/jre/lib/amd64/libawt_xawt.so  /opt/Xilinx/Vivado/2018.1/tps/lnx64/jre/lib/amd64/libawt_xawt.so

Seems to be stable for 5 minutes.

[mark.harfouche]

I seem to have spoken too soon.

It is still crashing on my computer. I don't think my proposed fix is a real one, especially since the two `.so` files were probably compiled differently.

[mark.harfouche]

I tried to link the jre directory to my system openjdk implementation.

There still seemed to be some problems. After looking it at more deeply, it seems to be an underlying issue with OpenJDK 8 (or 1.8).

It seems it will be fixed in OpenJDK 11 (or 1.11)

https://bugzilla.redhat.com/show_bug.cgi?id=1402819