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Manually installing Cable Drivers for Xilinx Platform Cable USB II or Digilent cable in Vivado on Windows 7

Xilinx Employee
Xilinx Employee
6 1 562

Are you seeing an error when attempting to connect to a cable in Vivado? (for example, that there is no current hw_target)

Take a look at some of the steps below to determine if there is an issue with the cable drivers, and find out how to reinstall them.

 

Xilinx Platform Cable USB II

With the Xilinx Platform Cable USB II plugged into the machine and connected to the board, check the machines Device Manager.

Do you see the Programming cable and Jungo – WinDriver?

 

image1.png

  • If you don’t see either of the above, you will need to reinstall the cable drivers.

 

  • If you do see Jungo - WinDriver, but do not see the programming cable or see something similar to the screen capture below, this also indicates an issue with cable drivers.

        image2.png

 

  • If you see both Jungo – WinDriver and the Xilinx USB Cable, but are still having problems connecting to the device, check the version of the Jungo driver installed on the machine

    Right click on WinDriver in the Device Manager and select Properties, then go to the Driver tab.

    You should see Driver Version: 10.2.1.0

    image3.png   


    If you see any other version (including a higher one), this will not be compatible with the Xilinx Platform Cable USB II cable and you should uninstall and reinstall the driver.

 

Installing cable drivers for Xilinx Platform Cable USB II

It is important to make sure that the environment is clean before attempting to reinstall the cable drivers.

  • If you see any version of Jungo – WinDriver or Programming cable, right click on it and choose to “Uninstall”. You should receive a pop-up of confirmation.
    Ensure that you tick the box if it asks if you want to “Delete the driver software for this device”:

  image8.png

  • If you see “Xilinx USB Cable” or “Xilinx Platform Cable USB II Firmware Loader”, right click on this as well and select “Uninstall”.
    Again, ensure that you tick the box if it asks if you want to “Delete the driver software for this device.” 

        image4.png

  • Your machine might prompt you to reboot.
  • Navigate to the install directory of your Xilinx software, which will be similar to the following: <Install_Location>\Xilinx\Vivado\2019.1\data\xicom\cable_drivers\nt64\dlc10_win7.
  • Note: ensure that the cable is disconnected from the machine.
  • Run install_drivers.exe by right clicking on it and selecting "Run as administrator".
  • Look out for pop-ups that require your input such as: Always trust software from “Jungo Ltd” (Or Xilinx).

         image5.png

 

  • Once this is complete, plug the Platform Cable USB II back into the machine and wait for it to update.
  • You should now be able to connect to your hardware in Vivado.

 

Digilent

With the Digilent cable plugged into the machine and connected to the board, check the machine's Device Manager.

You should see the Programming cable appear.

Depending on the hardware setup and version, when you have the cable connected to the machine and to hardware, you should see one of the following in the machine's Device Manager:

image6.png

image7.png

If you do not see the relevant cable, you should reinstall the cable drivers.

 

Installing cable drivers for a Digilent cable

  • Navigate to the install directory of your Xilinx software, which will be similar to the following:
    <Install_Location>\Xilinx\Vivado\2019.1\data\xicom\cable_drivers\nt64\digilent.
  • Note: ensure that the cable is disconnected from the machine.
  • Run install_drivers.exe by right clicking on it and selecting "Run as administrator".
  • Be sure to look out for pop-ups that require your attention.
  • Once this is complete, plug the Digilent cable back into the machine and wait for it to update.
  • You should now be able to connect to your hardware in Vivado.

 

 

Over time, many users will come across some form of cable driver issue when using our hardware and software.

There are many possible root causes, including the following:

  • OS and machine updates
  • Installation of other software on the machine corrupting drivers or installing newer, incompatible versions
  • A new corrupt installation of software

Following the steps above should allow you to quickly take action to reinstall the cable drivers and to get back on track and working with our devices again.

1 Comment
Xilinx Employee
Xilinx Employee

Nice blog, this is a problem lots of folks can run in to