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AM0904
Newbie
Newbie
280 Views
Registered: ‎03-19-2020

Name and Address Verification

Hello,

I have a problem with address verification form. When I complete a blank which is needed for Xilinx design suite download, it appears red message:

" Please correct the errors and send your information again.

We cannot fulfill your request as your account has failed export compliance verification."

I cheked all information and have no idea what is wrong 

I will be gratfull if you help me to deal with this problem 

 

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1 Reply
meganv
Xilinx Employee
Xilinx Employee
260 Views
Registered: ‎02-12-2020

Hi! Information about Xilinx export compliance alerts can be found here. Your profile may have been placed on hold, but in general you can clear your browser cache and history and try again--if that doesn't work, e-mail websupport@xilinx.com directly about an "export compliance issue" so they can verify and reactivate your profile. 

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