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Visitor tsr3944
Visitor
198 Views
Registered: ‎12-23-2018

Program Device Error ZCU102

I have a ZCU102 board. I am trying out the Xilinx IBERT tutorial. I am following all the steps shown no issues until towards the end.

When I generate my bit-stream, I generate without any errors (only a few warning).

After that, I go ahead to the process to uploading it into my board.

However, when I click "Program Device" to upload my program onto my device, I get this error "[Labtools 27-3176]-hw_server failed during internal command".

Has anyone encountered this error before? Can you tell me what the error is this and why am I getting this error? What can I do to solve this issue?

I am not developing anything new, I am just following Xilinx's IBERT tutorial step by step and I am encountering this error at the very end when I try to upload the program onto the board.

Thank you!

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3 Replies
Xilinx Employee
Xilinx Employee
85 Views
Registered: ‎06-21-2018

Re: Program Device Error ZCU102

Hi tsr3944,

Can you provide the full output? Are there any errors before that one?

Thanks,
Andres

 

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Xilinx Employee
Xilinx Employee
61 Views
Registered: ‎06-13-2018

Re: Program Device Error ZCU102

Hello @tsr3944,

Can you please share the following details with us:

1. Which Vivado version you using?

2. Did you follow the steps which is mentioned in the ug936 ?

3. What is the line rate you are targeting?

4. Please share the log file with us.

5. Try to run the example design from below link:

(https://www.xilinx.com/member/forms/download/design-license.html?cid=62103ce1-62b9-4831-8979-00cc9290ae34&filename=rdf0379-zcu102-ibert-c-2018-2.zip)

Regards,

Naveen

 

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Visitor tsr3944
Visitor
35 Views
Registered: ‎12-23-2018

Re: Program Device Error ZCU102

1. Which Vivado version you using?

I an using Vivado 2018.2

2. Did you follow the steps which is mentioned in the ug936 ?

I have not yet gone through the Lab 10 debug process but I will now.

3. What is the line rate you are targeting?

I am using the example Line Rate = 10.3125 Gbps given for SFP IBERT Tutorial (XTP430) 

4. Please share the log file with us.

I believe these are the files...attached. 

5. Try to run the example design from below link:

Okay, I will do this next. Thanks!

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