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Newbie nschafle07
Newbie
578 Views
Registered: ‎08-30-2018

iMPACT crash LabTools 14.7

I don't know where this post belong exactly, I am new.

 

I am using Windows 10 and ver. 14.7 of LabTools.

 

When I open iMPACT (64 bit) and do a JTAG scan, it seems to be able to recognize the chip. A picture of the CPLD chip is displayed, along with the name: XC95288XL

 

However, when I double-click on the chip to try to select to load a new file, iMPACT (64 bit) just crashes and closes all the windows. I don't have time to screenshot any errors.

 

This has been the case for both ver. 14.5 and ver 14.7. When I try to use iMPACT 32 bit, it cannot detect the chip. I've tried wiping and re-installing LabTools a couple times.

 

Is this a Windows 10 compatibility issue? Or a problem with the install?

 

Thanks,

 

Nolan

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2 Replies
Moderator
Moderator
541 Views
Registered: ‎01-15-2008

Re: iMPACT crash LabTools 14.7

yes, windows10 is not supported.

you may try the following link for workaround

https://www.xilinx.com/support/answers/62380.html

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Newbie nschafle07
Newbie
531 Views
Registered: ‎08-30-2018

Re: iMPACT crash LabTools 14.7

Thank you, this solution seems to address the problem I'm having.

 

I won't know until I go back to my customer's site and test it.

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