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Adventurer
Adventurer
1,548 Views
Registered: ‎01-10-2011

Sales office phone number

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Does somebody have a phone number for Xilinx sales? I tried calling the number on the website, but it directs me to call my local sales office. When I call the local sales office, it directs me to call the global sales office.,

So I am in a loop with no escape. How frustrating

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1 Solution

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Moderator
Moderator
1,354 Views
Registered: ‎11-09-2015

Re: Sales office phone number

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Hi @jschamba,

 

My recommendation is to contact Avnet and maybe ask about the price difference that you see.


Florent
Product Application Engineer - Xilinx Technical Support EMEA
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6 Replies
Moderator
Moderator
1,465 Views
Registered: ‎11-09-2015

Re: Sales office phone number

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Hi @jschamba,

 

I you never had any contact with Xilinx Sales, you should contact an Authorized Distributor from your region.

 

Regards,


Florent
Product Application Engineer - Xilinx Technical Support EMEA
**~ Don't forget to reply, give kudos, and accept as solution.~**
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Adventurer
Adventurer
1,254 Views
Registered: ‎01-10-2011

Re: Sales office phone number

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I had tried to order a devkit directly from Xilinx, since the price at the authorized distributor (Avnet) was actually higher than the price on the Xilinx website. However, I needed to discuss some details of the order having to do with tax, which is why I needed to have contact with whoever is responsible for the Xilinx sales website.

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Moderator
Moderator
1,232 Views
Registered: ‎11-09-2015

Re: Sales office phone number

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Hi @jschamba,

 

When ordering a devkit you should have a "contact sales" link. You can use this to find the correct information:

sales.PNG


Florent
Product Application Engineer - Xilinx Technical Support EMEA
**~ Don't forget to reply, give kudos, and accept as solution.~**
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Adventurer
Adventurer
1,225 Views
Registered: ‎01-10-2011

Re: Sales office phone number

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Yes, that is what I followed. However, calling any of the US sales office numbers results in the operator not being able to direct me to a sales person. The response I get is to check the website, which again directs me to the same phone number and so on and on, so just a big run-around. The regional offices don't seem to know anything about sales, I tried multiples of those. It is very frustrating....

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Moderator
Moderator
1,355 Views
Registered: ‎11-09-2015

Re: Sales office phone number

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Hi @jschamba,

 

My recommendation is to contact Avnet and maybe ask about the price difference that you see.


Florent
Product Application Engineer - Xilinx Technical Support EMEA
**~ Don't forget to reply, give kudos, and accept as solution.~**
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Adventurer
Adventurer
1,124 Views
Registered: ‎01-10-2011

Re: Sales office phone number

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Thanks. I did that exactly, but no further explanation of the price difference was given by the Avnet sales person.

Let's close this for now, it seems there is no better solution for now. Thanks for your help anyways.

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