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1,304 Views
Registered: ‎06-09-2015

SmartXplorer is hanging!!!!

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Hi all,

 

Please read the below error:

 

FATAL_ERROR: Internal Error 102. Please contact Xilinx Support.
WARNING: No available host for running SmartXplorer strategies

 

Note:- 

1. ISE 14.1, 64 bit.

2. Windows 7 machine

 

Thanks in advance,

Murali

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1 Solution

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syedz
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1,234 Views
Registered: ‎01-16-2013

muralikrishna.m@coreel.com,

 

Can you please delete all the temporary project files? In ISE GUI, select Project-->Clean up project files.. 

Capture.JPG

 

Also in the ISE project directory, delete all the smartxplorer files/directory. 

 

Try to upgrade to ISE 14.7

 

--Syed

 

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Did you check our new quick reference timing closure guide (UG1292)?
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syedz
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Registered: ‎01-16-2013

muralikrishna.m@coreel.com,

 

Check this forum thread: 

https://forums.xilinx.com/t5/Design-Tools-Others/SmartXplorer-GUI-problems/td-p/278838

 

--Syed

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Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.

Did you check our new quick reference timing closure guide (UG1292)?
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yashp
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Registered: ‎01-16-2013
Hi,

Go to windows start --> ISE install folder --> select 32 bit installation
And try to invoke 32 bit version of SmartXplorer and see if it's working fine or not? This can be used as workaround.

Also you can try with ISE 14.7 as well.

Thanks,
Yash
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1,251 Views
Registered: ‎06-09-2015

Hello yashpal,

 

I have tried that 32-bit version, but still im facing the same error.

 

Regards,

Murali

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syedz
Moderator
Moderator
1,244 Views
Registered: ‎01-16-2013

muralikrishna.m@coreel.com,

 

Is this an intermittent issue specific to one project? Can you please use smartxplorer on ISE example design and see if it still hangs? 

 

If the issue occurs with example design then please try reinstalling ISE and also if possible upgrade to ISE 14.7.

 

--Syed

---------------------------------------------------------------------------------------------
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.

Did you check our new quick reference timing closure guide (UG1292)?
---------------------------------------------------------------------------------------------
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1,239 Views
Registered: ‎06-09-2015

Hi Syed,

 

As per your suggestion, i have run example design with Xplorer.

I have not observed any issues with that.

 

Regards,

Murali

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syedz
Moderator
Moderator
1,235 Views
Registered: ‎01-16-2013

muralikrishna.m@coreel.com,

 

Can you please delete all the temporary project files? In ISE GUI, select Project-->Clean up project files.. 

Capture.JPG

 

Also in the ISE project directory, delete all the smartxplorer files/directory. 

 

Try to upgrade to ISE 14.7

 

--Syed

 

---------------------------------------------------------------------------------------------
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.

Did you check our new quick reference timing closure guide (UG1292)?
---------------------------------------------------------------------------------------------

View solution in original post

0 Kudos
syedz
Moderator
Moderator
1,189 Views
Registered: ‎01-16-2013

muralikrishna.m@coreel.com

 

Any update on this thread? 

 

--Syed

---------------------------------------------------------------------------------------------
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.

Did you check our new quick reference timing closure guide (UG1292)?
---------------------------------------------------------------------------------------------
0 Kudos