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Observer inflector
Observer
1,404 Views
Registered: ‎08-29-2017

Artix Arty - License Invalid Voucher

I tried to redeem a voucher for the Artix Arty and it gives me the message: "invalid voucher"

I double- triplle-checked and the number I am using is indeed correct. I have opened a portal request...

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3 Replies
Xilinx Employee
Xilinx Employee
1,349 Views
Registered: ‎08-01-2008

Re: Artix Arty - License Invalid Voucher

Voucher numbers or codes are providedtwo ways:via emailor from a paper voucher code that looks similar to a coupon. Paper vouchers are included in a board kit package.

There are a couple of reasons why a voucher code would be invalid or "seem invalid."

  • It is possible thatyou or someone else redeemed the voucher already at the Xilinx Product Licensing Site. Look under the "Manage Licenses" tab in your product entitlement account. If the product associated with your voucher is displayed under the "Manage Licenses" tab, this product has already been licensed and is ready to use or re-host.

 

  • If the product is not displayed under the "Manage License" tab and you receive a message that the voucher is invalid, please contact your point of purchase and provide the voucher number with a screen shot of the voucherif possible.
  • If you redeemed your voucher code and the wrong product appears in your entitlement account,please contact your point of purchase.

you can check this similar post 

Thanks and Regards
Balkrishan
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Scholar u4223374
Scholar
1,315 Views
Registered: ‎04-26-2015

Re: Artix Arty - License Invalid Voucher

What is the license voucher for (eg. SD*, Vivado etc) and when was it bought?

 

If I remember correctly the vouchers only last a year or two from the date of purchase.

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Observer inflector
Observer
1,296 Views
Registered: ‎08-29-2017

Re: Artix Arty - License Invalid Voucher

The license if for the Artix-7 XC7A35T which comes with the Arty board. I have a paper voucher for it I got when I ordered the Digilent / AVNET board. I contacted the vendor and sent them a jpg of the voucher. 

This is not a show-stopper for me as this device is one of the ones that is supported with the version of Vivado that I downloaded. However, I may want to try the other software, I'm not sure what limitations the version I downloaded has, but since I paid for an actual license for this device, I'd prefer to have one.

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