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Registered: ‎05-25-2018

Bug in Install additional devices for 2019.2

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While trying to install Kintex Ultrascale device on an existing device, The installer gets stuck on a screen titled "select extra content"
vitisStuck.png

 

There are no contents to select and the next button does not advance the installer.

My Configuration is

 

 

uname -a
Linux dyumnin 5.3.0-51-generic #44~18.04.2-Ubuntu SMP Thu Apr 23 14:27:18 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

 

lsb_release -a
No LSB modules are available.
Distributor ID: LinuxMint
Description: Linux Mint 19.3 Tricia
Release: 19.3
Codename: tricia

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Registered: ‎05-25-2018

Re: Bug in Install additional devices for 2019.2

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The Issue in my case was, I was logged in as a non-root user, So the installer did not have permissions to install in /opt. Instead of throwing a warning or error, It silently kept waiting on that screen.

Launching vivado as root and then installing the device worked.

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Moderator
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Registered: ‎06-14-2010

Re: Bug in Install additional devices for 2019.2

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Hello jvs@dyumnin.com ,

I believe i've seen something similar when a machine is low on the memory size.

I just want to check on this, in case that is the reason in your situation? How much memory is left on this machine? 

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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Highlighted
136 Views
Registered: ‎05-25-2018

Re: Bug in Install additional devices for 2019.2

Jump to solution

The Issue in my case was, I was logged in as a non-root user, So the installer did not have permissions to install in /opt. Instead of throwing a warning or error, It silently kept waiting on that screen.

Launching vivado as root and then installing the device worked.

View solution in original post