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Observer jdabbs003
Observer
900 Views
Registered: ‎10-05-2016

Cannot Download Vivado

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When I attempt to download Vivado webpack, the "Name and Address Verification" form fails with two errors: 

  • Please correct the errors and send your information again.
  • The file you have requested is not available.

I do not believe my form has any errors, and anyway it looks like it's been pre-populated from my Xilinx account.  Any help would be appreciated.

 

Windows 10 Home, Version 1709

OS Build 16299.431

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Observer jdabbs003
Observer
1,067 Views
Registered: ‎10-05-2016

Re: Cannot Download Vivado

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THE ANSWER IS .... Edge is broken.  I tried it with Chrome and it all works fine.

View solution in original post

3 Replies
893 Views
Registered: ‎06-21-2017

Re: Cannot Download Vivado

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The one thing that does not get prepopulated is the check box that says you agree to the terms and conditions.  Got to agree with thoseT&C's

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Observer jdabbs003
Observer
884 Views
Registered: ‎10-05-2016

Re: Cannot Download Vivado

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Thanks for the response.  Looking again more closely, I don't see a terms and conditions checkbox.

 

I assumed T&C would show up eventually, but I can't get past the first page concerning export restrictions(https://www.xilinx.com/member/forms/download/xef.html).  The fields I've filled out are:

 

  • First Name
  • Last Name
  • Corporate E-mail
  • Company Name
  • Address 1
  • Address 2 (blank)
  • City
  • State
  • Country
  • Zip Code
  • Phone
  • Job Function
  • Primary Market

Those are all the fields I see to fill out (Edge Browser). Clicking the "Next" button refreshes the page and gives the error.

 

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Observer jdabbs003
Observer
1,068 Views
Registered: ‎10-05-2016

Re: Cannot Download Vivado

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THE ANSWER IS .... Edge is broken.  I tried it with Chrome and it all works fine.

View solution in original post