UPGRADE YOUR BROWSER

We have detected your current browser version is not the latest one. Xilinx.com uses the latest web technologies to bring you the best online experience possible. Please upgrade to a Xilinx.com supported browser:Chrome, Firefox, Internet Explorer 11, Safari. Thank you!

cancel
Showing results for 
Search instead for 
Did you mean: 
Observer chaoyangzhu
Observer
649 Views
Registered: ‎09-17-2018

Device Locked Node-Locked License(ZCU102 evaluation kit)

Jump to solution

Hi, I have bought a ZCU102 Evaluation Kit about a year ago. I ever successfully used the voucher code on the Quick Start guide to redeem the Device Locked Node-Locked License. But now my entitlement account in which the license appeared was deleted by Xilinx. So how could I redeem a new license, or how could I use  ZCU102 on Xilinx tools. 

0 Kudos
1 Solution

Accepted Solutions
Moderator
Moderator
620 Views
Registered: ‎01-16-2013

Re: Device Locked Node-Locked License(ZCU102 evaluation kit)

Jump to solution

@chaoyangzhu

 

What message are you seeing when you try login in your account? 

I would suggest to create a service request: 

https://www.xilinx.com/support.html#serviceportal

 

Make sure you select Licensing--> Account Administration

https://www.xilinx.com/support/answers/64454.html

 

--Syed

---------------------------------------------------------------------------------------------
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.

Did you check our new quick reference timing closure guide (UG1292)?
---------------------------------------------------------------------------------------------

View solution in original post

0 Kudos
3 Replies
Highlighted
Moderator
Moderator
645 Views
Registered: ‎01-16-2013

Re: Device Locked Node-Locked License(ZCU102 evaluation kit)

Jump to solution

@chaoyangzhu

 

In the xilinx license page (https://www.xilinx.com/getlicense ) If you have redemeed your license then you should see the license in manage license window:

Capture.JPG

 

Check below link: 

https://www.xilinx.com/support/documentation/sw_manuals/xilinx2018_2/ug973-vivado-release-notes-install-license.pdf#page=58

 

--Syed

---------------------------------------------------------------------------------------------
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.

Did you check our new quick reference timing closure guide (UG1292)?
---------------------------------------------------------------------------------------------
0 Kudos
Observer chaoyangzhu
Observer
629 Views
Registered: ‎09-17-2018

Re: Device Locked Node-Locked License(ZCU102 evaluation kit)

Jump to solution

I have seen the link you listed above, and there is a question remained.

I have redeemed my license on account named "ABA"(just for example), but now I could not sign in the account. I'm sure that I don't mistake the username, but it shows that there is no such username. Then I creat a new account, and sign in https://www.xilinx.com/getlicense, of course, I could not use the voucher code again.

So what should I do?

0 Kudos
Moderator
Moderator
621 Views
Registered: ‎01-16-2013

Re: Device Locked Node-Locked License(ZCU102 evaluation kit)

Jump to solution

@chaoyangzhu

 

What message are you seeing when you try login in your account? 

I would suggest to create a service request: 

https://www.xilinx.com/support.html#serviceportal

 

Make sure you select Licensing--> Account Administration

https://www.xilinx.com/support/answers/64454.html

 

--Syed

---------------------------------------------------------------------------------------------
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.

Did you check our new quick reference timing closure guide (UG1292)?
---------------------------------------------------------------------------------------------

View solution in original post

0 Kudos