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Visitor icolwill2
Visitor
11,030 Views
Registered: ‎08-25-2009

Downloads from xilinx.entitlenow.com fail

I am trying to download the ISE design suite DVD from the xilinx entitlement center download page. I have tried using several browsers and even completely different internet connections with no success.

 

First I tried using the web install function: Failed during installion reporting archives could not be located?

 

Single file download in google chrome: Downloads partial file only (between 50Mb and 300Mb out of 6.3Gb)

 

SIngle file download using firefox 3.1 and 3.5: Download manager status = Error. Pop-up = This URL cannot be handled by this download manager

 

Single file download using IE8: Download manager reports status = Error

 

Has anyone managed to download the ISE design suite? I have work to do and can't wait three weeks for a DVD. Any help would be appreciated. Got to love this fantastic new download, FTP worked fine for years.....

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15 Replies
Visitor carl_76
Visitor
11,028 Views
Registered: ‎08-25-2009

Re: Downloads from xilinx.entitlenow.com fail

I am having exactly the same problem today.  I'm trying the single file download of webpack.l  I've tried two different OS's (Ubuntu 9.04 and win2000) on two different computers.  2 firefox browsers and IE6.  Same error messages as previous post.
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Visitor icolwill2
Visitor
11,025 Views
Registered: ‎08-25-2009

Re: Downloads from xilinx.entitlenow.com fail

Glad it's not just me! are we supposed to open a webcase?
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Newbie jbilly
Newbie
10,986 Views
Registered: ‎08-25-2009

Re: Downloads from xilinx.entitlenow.com fail

Same problem !

Ubuntu/ Firefox

 

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Visitor icolwill2
Visitor
10,962 Views
Registered: ‎08-25-2009

Re: Downloads from xilinx.entitlenow.com fail

Can't open a webcase either = Firefox can't find the file at http://www.xilinx.com/xlnx/xil_admin_responsedenied.jsp?sGroup=websupport = when I try to login. 

 

I hope the software has less issues...... if it exists..... 

 

 

 

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Newbie zapro
Newbie
10,950 Views
Registered: ‎08-26-2009

Re: Downloads from xilinx.entitlenow.com fail

Same problem here, tried on 4 different PC's, 2 Mac's - both Safari/Firefox/IE, no luck. this is just sad...

 

The download manager is pretty broken...

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Visitor icolwill2
Visitor
10,948 Views
Registered: ‎08-25-2009

Re: Downloads from xilinx.entitlenow.com fail

Can someone open a webcase? The login just fails for me. (I bet it is a lot easier to download an illegal copy!!)
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Visitor carl_76
Visitor
10,896 Views
Registered: ‎08-25-2009

Re: Downloads from xilinx.entitlenow.com fail

Hi.

 

I opened webcase 796581 for this issue.  Please let me know if it needs updates, or update it if the system gives you permission to do that.

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Xilinx Employee
Xilinx Employee
10,890 Views
Registered: ‎08-03-2007

Re: Downloads from xilinx.entitlenow.com fail

Sorry for the inconvenience, during routine updates, there was a problem bringing back the server.  The issue has since been fixed.
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Newbie athinaki
Newbie
8,824 Views
Registered: ‎11-28-2010

Re: Downloads from xilinx.entitlenow.com fail

same problem today. what should i do?

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Newbie jae686
Newbie
5,673 Views
Registered: ‎12-01-2010

Re: Downloads from xilinx.entitlenow.com fail

Same here.

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Visitor icolwill2
Visitor
5,668 Views
Registered: ‎08-25-2009

Re: Downloads from xilinx.entitlenow.com fail

open a webcase, they'll give the server a kick....

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Observer sirt
Observer
5,633 Views
Registered: ‎07-26-2010

Re: Downloads from xilinx.entitlenow.com fail

I have the same problem here, today (6th December 2010) ..... how often is this server-web update done???And how often can it fail??

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Newbie marshad1
Newbie
5,575 Views
Registered: ‎12-14-2010

Re: Downloads from xilinx.entitlenow.com fail

Dec 14 I have the same problem.  Is this a recurring theme? Can some one tell me if this should work.

 

Thanks

 

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Xilinx Employee
Xilinx Employee
5,553 Views
Registered: ‎08-03-2007

Re: Downloads from xilinx.entitlenow.com fail

All,

 

Most the problems that you are seeing is specific to your environment.  This is often an issue with some corporate firewalls blocking the header information of the download which is used by the download manager.  When you see this problem, please contact Xilinx Technical Support and we can help you debug the issue and figure out if a change can be made or find you an alternative to get the software.

 

We have not seen any failures due to system updates since  the incident on 8/25/2010.

 

Mike Nguyen

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Visitor dongjian
Visitor
1,079 Views
Registered: ‎05-29-2018

Re: Downloads from xilinx.entitlenow.com fail

Hi,

i met same issue today when install SDK, says it is a bad request.  i tried open that link with IE and it prompted me for file download. but got error message while accessing over both normal Internet and Honeywell internet too using Chrome. So it is not a firewall issue. how could i fix this?

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