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vivek
Explorer
Explorer
2,994 Views
Registered: ‎08-16-2017

Error launching Vivado 2018.2

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Hi,

 

I downloaded Vivado 2018.2 in Windows 10 PC. Every time when I try to open Vivado, it fails. I then re-installed the same Vivado but I am still facing the same issue. 1 out of may be 10 times, I am able to launch Vivado.

Please let me know how to resolve this issue.

 

Thank you.

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1 Solution

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anatoli
Moderator
Moderator
2,813 Views
Registered: ‎06-14-2010

Hello @vivek,

 

Please check this below related AR, as this provides more information about possible options to check on this error, please see if it helps.

 

https://www.xilinx.com/support/answers/57386.html

 

 

Also, please navigate to e.g. Control Panel\Programs\Programs and Features and from here make sure you have both vcredist 2015 (or 2017) x86 and also x64, as show in my example below:

Forum_60.png

 

Here you can also select these and do Uninstall, if needed, and then obtain and re-install these again.

 

The Visual C++ redistributable 2015 can be downloaded from this link:

https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

Hope this helps.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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11 Replies
devinl
Community Manager
Community Manager
2,938 Views
Registered: ‎05-08-2017

Hi @vivek,

 

Are you seeing a specific error when this fails? What is the specific version of Windows 10 you are running?

 

Thank you,
Devin

vivek
Explorer
Explorer
2,929 Views
Registered: ‎08-16-2017

Hi @devinl - Thank you.

I have attached the screen shot of Windows specification and the error.

Please let me know what I can do to resolve this issue.

 

 

Windows_specification.png
error.png
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devinl
Community Manager
Community Manager
2,923 Views
Registered: ‎05-08-2017

Hi @vivek,

 

Can I have you try re-running the distributables in the install?

 

  1. Run both the Visual C++ redistribution executables located at:
    • <installpath>\tps\win32\vcredist_x86.exe (e.g., C:\Xilinx\Vivado\2013.2\tps\win32\vcredist_x86.exe)
    • <installpath>\tps\win64\vcredist_x64.exe (e.g., C:\Xilinx\Vivado\2013.2\tps\win64\vcredist_x64.exe)
  2. Reboot the operating system.

Thank you,
Devin

vivek
Explorer
Explorer
2,914 Views
Registered: ‎08-16-2017

I tried to run the visual c++ - vcredist_64.exe , but I got setup failures. I have attached the screenshot of -

setup fail

log file

location of vcredist_64.exe in different folders.

It says I have already a new version of the setup file.

vcredist.png
setup_failed.png
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devinl
Community Manager
Community Manager
2,907 Views
Registered: ‎05-08-2017

Hi @vivek,

 

Did this give you an option to 'Repair' or 'Uninstall' before resulting in that error? If so which gave the error.

We also want to make sure you are not running this from the downloads location.

 

Thank you,

Devin

 

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vivek
Explorer
Explorer
2,902 Views
Registered: ‎08-16-2017

No, I didn't give me any option for repair or uninstall. I am running the setup file located in the installation path you provided!

Do you think there is conflict between different setup files by the same name?

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anatoli
Moderator
Moderator
2,814 Views
Registered: ‎06-14-2010

Hello @vivek,

 

Please check this below related AR, as this provides more information about possible options to check on this error, please see if it helps.

 

https://www.xilinx.com/support/answers/57386.html

 

 

Also, please navigate to e.g. Control Panel\Programs\Programs and Features and from here make sure you have both vcredist 2015 (or 2017) x86 and also x64, as show in my example below:

Forum_60.png

 

Here you can also select these and do Uninstall, if needed, and then obtain and re-install these again.

 

The Visual C++ redistributable 2015 can be downloaded from this link:

https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

Hope this helps.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
------------------------------------------------------------------------------------------------

Don’t forget to reply, kudo, and accept as solution.

If starting with Versal, take a look at our Versal Design Process Hub and our
Versal Blogs

------------------------------------------------------------------------------------------------

View solution in original post

vivek
Explorer
Explorer
2,755 Views
Registered: ‎08-16-2017

@anatoli and @devinl - Thank you for your help. This will certainly solve the issue.

stoatie
Visitor
Visitor
2,354 Views
Registered: ‎11-02-2018

I am getting the same error but vc_redist 2015 is not listed even on my installed programs list. I've tried running the exe with /uninstall option and it runs without an error, but I still get the same error code when trying to run the vc_redist 2015 installer included with Vivado. I am trying to install Vivado 18.1 not 18.2 in case that is significant.

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stoatie
Visitor
Visitor
2,261 Views
Registered: ‎11-02-2018
I do have vc redist 2017 both x86 and x64 installed.
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viggy
Observer
Observer
1,721 Views
Registered: ‎11-28-2018

The VC 2015 and VC 2017 re-dist files cannot be installed at the same time:

https://docs.microsoft.com/en-us/cpp/porting/binary-compat-2015-2017?view=vs-2017

Viggy

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