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Newbie
Newbie
211 Views
Registered: ‎01-30-2020

Error while downloading vivado

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While trying to download vivado, I get the following error after inputing my personal data:

"We cannot fulfill your request as your account has failed export compliance verification."

I don't understand why this happens, as I have checked that all my data is correct. Furthermore, I have downloaded vivado in the past using the same data and got no errors at all.

Thanks for everything.

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1 Solution

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Teacher
Teacher
195 Views
Registered: ‎07-09-2009

Re: Error while downloading vivado

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what is your country your in and what country is your account registerd to ?

this article has all, and at bottom email address to use
https://www.xilinx.com/support/answers/44043.html
<== If this was helpful, please feel free to give Kudos, and close if it answers your question ==>

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2 Replies
Teacher
Teacher
196 Views
Registered: ‎07-09-2009

Re: Error while downloading vivado

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what is your country your in and what country is your account registerd to ?

this article has all, and at bottom email address to use
https://www.xilinx.com/support/answers/44043.html
<== If this was helpful, please feel free to give Kudos, and close if it answers your question ==>

View solution in original post

Highlighted
Newbie
Newbie
189 Views
Registered: ‎01-30-2020

Re: Error while downloading vivado

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My country is Spain, which is also the country that I have in my account details, I'll try contacting the mail that appears at the website you provided to me.
Thank you.
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