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ne0c0de
Visitor
Visitor
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Registered: ‎11-06-2016

Export compliance Issue

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Hi Sir

 

I am trying to download ISE and it gives me an export compliance error.

 

I live in the United Arab Emirates and i have seen universities with Xilinx products. So i purchased a spartan board and now i am unable to download the software.

 

Before using this form, i have contacted BIS and talked to them and they said they have no issue providing any software to the United Arab Emirates and this issue will be solved by XILINX themselves. I am from INDIA and there was no issue in my home country. I will be using xilinx products for automotive enhancements with my partners in INDIA and MEXICO.

It is hard to for me to use the boards as the products are developed with the XILINX fpga.

 

Please help to resolve this situation asap.

 

Thanks

 

Nishad

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balkris
Xilinx Employee
Xilinx Employee
7,818 Views
Registered: ‎08-01-2008
check these ARs
https://www.xilinx.com/support/answers/44043.html
https://www.xilinx.com/support/answers/63618.html
https://www.xilinx.com/support/answers/60118.html
Thanks and Regards
Balkrishan
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balkris
Xilinx Employee
Xilinx Employee
7,819 Views
Registered: ‎08-01-2008
check these ARs
https://www.xilinx.com/support/answers/44043.html
https://www.xilinx.com/support/answers/63618.html
https://www.xilinx.com/support/answers/60118.html
Thanks and Regards
Balkrishan
--------------------------------------------------------------------------------------------
Please mark the post as an answer "Accept as solution" in case it helped resolve your query.
Give kudos in case a post in case it guided to the solution.

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ne0c0de
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4,237 Views
Registered: ‎11-06-2016

Hi Balkrishna

 

Nothing is clear other than you send me links. I still didnt find out why the software or account is denied. If this country is restricted why are they working with some and some not ? You need to structure in a way that when your dealers sell their boards to a country which is restricted, they need to tell us that you might have issues with the software. Not after getting the product you are advised to return the item since i was not informed before hand that its not gonna work anyway.

 

I went to institutions in the same country where they have no issues in downloading.

 

Here is one example, same country

https://www.masdar.ac.ae/research/office-of-vice-president-for-research/research-laboratories

another one

http://www.cit.uaeu.ac.ae/en/academic_tracks_programs/csd/facilities.shtml

 

Students here dont have any issue downloading. So if there is any solution please help as we are all beginners and students where XILINX having a lot of online help, tutorials, etc.

 

I can send any additional documentation if it needs further verification. So i dont understand how it is categorized and denied any account.

 

Thanks and have a nice day

 

Nishad

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ne0c0de
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4,218 Views
Registered: ‎11-06-2016

Are you there ?

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ne0c0de
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Visitor
4,214 Views
Registered: ‎11-06-2016

Hi Balkrishan

 

Did you understand my question ?????

 

I hope someone else understands and replies to my request, probably someone from the company itself.

 

Respond and i hope im explained on what is going on without sending me links and no explanation.

 

 

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ne0c0de
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Visitor
4,196 Views
Registered: ‎11-06-2016
Thanks. I know how to make it work. Thanks for all your wonderful help and everything is ok now.

Take care
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