11-06-2016 10:09 PM
I am trying to download ISE and it gives me an export compliance error.
I live in the United Arab Emirates and i have seen universities with Xilinx products. So i purchased a spartan board and now i am unable to download the software.
Before using this form, i have contacted BIS and talked to them and they said they have no issue providing any software to the United Arab Emirates and this issue will be solved by XILINX themselves. I am from INDIA and there was no issue in my home country. I will be using xilinx products for automotive enhancements with my partners in INDIA and MEXICO.
It is hard to for me to use the boards as the products are developed with the XILINX fpga.
Please help to resolve this situation asap.
11-06-2016 11:40 PM
11-06-2016 11:40 PM
11-07-2016 05:02 PM
Nothing is clear other than you send me links. I still didnt find out why the software or account is denied. If this country is restricted why are they working with some and some not ? You need to structure in a way that when your dealers sell their boards to a country which is restricted, they need to tell us that you might have issues with the software. Not after getting the product you are advised to return the item since i was not informed before hand that its not gonna work anyway.
I went to institutions in the same country where they have no issues in downloading.
Here is one example, same country
Students here dont have any issue downloading. So if there is any solution please help as we are all beginners and students where XILINX having a lot of online help, tutorials, etc.
I can send any additional documentation if it needs further verification. So i dont understand how it is categorized and denied any account.
Thanks and have a nice day
11-08-2016 06:01 PM
Did you understand my question ?????
I hope someone else understands and replies to my request, probably someone from the company itself.
Respond and i hope im explained on what is going on without sending me links and no explanation.