cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Visitor
Visitor
6,011 Views
Registered: ‎01-26-2016

Failed export compliance account problem

Hi,

 

I've created a Xilinx account so that I can download software tools and open service requests. However before I can accomplish either of these tasks I get the message "We cannot fulfill your request as your account has failed export compliance verification. Please visit http://www.xilinx.com/support/answers/44043.html for a possible solution to resolve this error". I've followed the instructions in the html page but my problem persists.

 

We had a visit from a Xilinx FAE last week and he looked at my account details and said that my details look complete and so didn't know why there would be a problem.

 

Could someone at Xilinx please fix this issue for me? I've had the issue for a little while now, and really could do with this issue fixed.

 

Thanks and regards,

 

Paul.

0 Kudos
1 Reply
Highlighted
Scholar
Scholar
5,997 Views
Registered: ‎02-27-2008

Re: Failed export compliance account problem

Paul,


Send me an email at austin@xilinx.com

 

 

Austin Lesea
Principal Engineer
Xilinx San Jose
0 Kudos