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Explorer
Explorer
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Registered: ‎07-18-2011

How do I remove account(s) from the Product Licensing portal?

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Hi,

How can I remove account(s) from the Product Licensing portal? I have two account associated with previous employers that show up in the Product Licensing portal that I would like to remove (along with the licenses associated with those accounts). I was not an administator for these accounts, and the people who were the administrators are no longer with those companies.

Thanks,

David

 

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Moderator
Moderator
539 Views
Registered: ‎06-14-2010

Re: How do I remove account(s) from the Product Licensing portal?

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Hello David,

You'd need to raise an Electronic Fulfillment SR with Xilinx Customer Service team (by logging in to https://www.xilinx.com/support.html#serviceportal -> LICENSING). They will then be able to sort this out for you.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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Highlighted
Moderator
Moderator
540 Views
Registered: ‎06-14-2010

Re: How do I remove account(s) from the Product Licensing portal?

Jump to solution

Hello David,

You'd need to raise an Electronic Fulfillment SR with Xilinx Customer Service team (by logging in to https://www.xilinx.com/support.html#serviceportal -> LICENSING). They will then be able to sort this out for you.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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Don’t forget to reply, kudo, and accept as solution.
-------------------------------------------------------------------------

View solution in original post

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