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Adventurer
Adventurer
9,413 Views
Registered: ‎04-22-2016

I can't download the ISE Webpack.

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Hi I'm trying to download the ISE webpack, But it still show the message as bwlow.

 

Does any one know how o resolve this problem?

Error

We cannot fulfill your request due to technical difficulties. Please try again later.

 

 

 

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Adventurer
Adventurer
16,294 Views
Registered: ‎04-22-2016

Does anyone know what is the problem?

q4.jpg

View solution in original post

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Moderator
Moderator
9,410 Views
Registered: ‎07-01-2015

Hi @u24c02,

 

Which link you are using?

Please file a download woraround request in Xilinx Service Portal.

Thanks,
Arpan
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Adventurer
Adventurer
9,400 Views
Registered: ‎04-22-2016

I use that this link http://www.xilinx.com/support/download/index.html/content/xilinx/en/downloadNav/design-tools.html

 

Full Installer for Windows (TAR/GZIP - 6.18 GB)

MD5 SUM Value: 94f40553a93dfbeca642503e2721b270

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Moderator
Moderator
9,397 Views
Registered: ‎07-01-2015

Hi @u24c02,

 

I am not seeing any issues with the link.

Can you please try clearing the cache or open the link in incognito window?

Thanks,
Arpan
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Adventurer
Adventurer
9,392 Views
Registered: ‎04-22-2016

I 've got a message as below.

 

We cannot fulfill your request as your account has failed export compliance verification. Please visit http://www.xilinx.com/support/answers/44043.html for a possible solution to resolve this error.

 

What does this mean?

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Adventurer
Adventurer
9,386 Views
Registered: ‎04-22-2016

 

I can't find any wrong point. Would you please let me know? any hint?

 

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Moderator
Moderator
9,382 Views
Registered: ‎07-01-2015

Hi @u24c02,

 

Did you went through the link http://www.xilinx.com/support/answers/44043.html

 

 

Thanks,
Arpan
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Adventurer
Adventurer
9,379 Views
Registered: ‎04-22-2016

Hi.

 

I have not a company then is this available to use ISE webpack?

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Moderator
Moderator
9,358 Views
Registered: ‎01-16-2013

@u24c02,

 

The AR not only mentions about the company but also on export control policy, Check if you fall under E or D category countries,

Try Filling the form : http://www.xilinx.com/support/service-portal/reporting-issues.html

 

--Syed

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Did you check our new quick reference timing closure guide (UG1292)?
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Adventurer
Adventurer
9,349 Views
Registered: ‎04-22-2016
This is of mine
q4.jpg
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Adventurer
Adventurer
16,295 Views
Registered: ‎04-22-2016

Does anyone know what is the problem?

q4.jpg

View solution in original post

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Moderator
Moderator
8,380 Views
Registered: ‎01-16-2013

@u24c02

 

Did you fill the form : http://www.xilinx.com/support/service-portal/reporting-issues.html

 

--Syed

---------------------------------------------------------------------------------------------
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.

Did you check our new quick reference timing closure guide (UG1292)?
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Moderator
Moderator
8,378 Views
Registered: ‎07-01-2015

Hi @u24c02,

 

Please share your user-ID and email-ID used for Xilinx Account

You can send a private message.

Thanks,
Arpan
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Moderator
Moderator
8,327 Views
Registered: ‎07-01-2015

Hi @u24c02,

 

It seems your issue is resolved.
Please close this thread.

 

Thanks,
Arpan
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Newbie
Newbie
2,242 Views
Registered: ‎11-03-2017

i have the same problem 

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