I can't download the ISE Webpack.

[u24c02]

Hi I'm trying to download the ISE webpack, But it still show the message as bwlow.

 

Does any one know how o resolve this problem?

Error

We cannot fulfill your request due to technical difficulties. Please try again later.

[arpansur]

Hi @u24c02,

Which link you are using?

Please file a download woraround request in Xilinx Service Portal.

[u24c02]

I use that this link http://www.xilinx.com/support/download/index.html/content/xilinx/en/downloadNav/design-tools.html

Full Installer for Windows (TAR/GZIP - 6.18 GB)

MD5 SUM Value: 94f40553a93dfbeca642503e2721b270

[arpansur]

Hi @u24c02,

I am not seeing any issues with the link.

Can you please try clearing the cache or open the link in incognito window?

[u24c02]

I 've got a message as below.

We cannot fulfill your request as your account has failed export compliance verification. Please visit http://www.xilinx.com/support/answers/44043.html for a possible solution to resolve this error.

What does this mean?

[u24c02]

I can't find any wrong point. Would you please let me know? any hint?

[arpansur]

Hi @u24c02,

Did you went through the link http://www.xilinx.com/support/answers/44043.html

[u24c02]

Hi.

I have not a company then is this available to use ISE webpack?

[syedz]

@u24c02,

The AR not only mentions about the company but also on export control policy, Check if you fall under E or D category countries,

Try Filling the form : http://www.xilinx.com/support/service-portal/reporting-issues.html

--Syed

[u24c02]

This is of mine

[u24c02 · Accepted solution]

Does anyone know what is the problem?

[syedz]

@u24c02

Did you fill the form : http://www.xilinx.com/support/service-portal/reporting-issues.html

--Syed

[arpansur]

Hi @u24c02,

Please share your user-ID and email-ID used for Xilinx Account

You can send a private message.

[arpansur]

Hi @u24c02,

It seems your issue is resolved.
Please close this thread.

[karemzaky]

i have the same problem