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Newbie
Newbie
24,525 Views
Registered: ‎05-04-2015

I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Debian Jessie 64 bit system. When running the Linux installer ./Xilinx_Vivado_SDK_2015.1_0428_1_Lin64.bin it prints Even after removing i386 support from multiarch, including every 32 bit package, the installer greets me with this error.
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Observer
Observer
24,508 Views
Registered: ‎04-23-2014

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Apparently the xsetup script uses "uname -i" which returns "unknown" on my Arch linux installation.
But if you know that you have an x86_64 system, you can simply comment out the check in the xsetup file, installation goes file and it seems also that vivado & vivado hls work fine that way.
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Xilinx Employee
Xilinx Employee
24,498 Views
Registered: ‎10-24-2013

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Hi,
Debian is unsupported OS and we have not tested Vivado on Debian.
Try using supported OS.

Microsoft Windows Support
• Windows 7 and 7 SP1 Professional (64-bit), English/Japanese.
• Windows 8.1 Professional (64-bit), English/Japanese.
• Vivado® Lab Edition is the only Xilinx toolset that supports Windows 7 SP1
Professional, 32-bit Operating System. Lab Edition also supports the 64-bit systems.
Linux Support
• Red Hat Enterprise Workstation 7.0 (64-bit)
• Red Hat Enterprise Workstation 6.4-6.6 (64-bit)
• SUSE Linux Enterprise 12.0 (64-bit)
• Cent OS 7.0 (64-bit)
• Ubuntu Linux 14.04 LTS (64-bit)
• Vivado Lab Edition is the only Xilinx toolset that supports the Red Hat Enterprise
Workstation

Thanks,Vijay
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Adventurer
Adventurer
24,485 Views
Registered: ‎02-24-2012

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Hi,

 

This might be an unsupported OS, but uname -m is the right command to check the architecture ;).

 

Best Regards,

 

Stephan

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24,457 Views
Registered: ‎04-25-2015

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Yap!

 

I am running Arch Linux too. Solved the problem by:

 

1\ starting the installer with the --confirm parameter , path to the xsetup file got displayed

2\ finding and modifying the xsetup file (uname -m).

3\ confirmed the execution of xsetup in the installer shell.

 

 

Worked fine!

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Moderator
Moderator
24,429 Views
Registered: ‎03-27-2012

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Although it's possible to install Vivado 2015.1 on 32-bit OS, it's not recommended to use in that way
1. No test has been made on these unsupported OS by Xilinx
2. Limit on physical memory for 32-bit OS hinders the performance.
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Adventurer
Adventurer
24,422 Views
Registered: ‎02-24-2012

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Nobody said that someone installs Vivado 2015.1 on 32-bit platform. However, the usage of 'uname -i' in xsetup is wrong and should be replaced by 'uname -m'. The first one returns the hardware platform (e.g. GenuineIntel, AuthenticAMD, ...) and the latter one returns the machine hardware name (e.g. i386, i686, x86_64, ...).

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Visitor
Visitor
24,009 Views
Registered: ‎05-30-2015

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

tud_hartmann is right, it is correct solution.
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Visitor
Visitor
21,757 Views
Registered: ‎12-07-2015

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

I had the same issue to install Vivado or to install SDK separatly. A colleague from software staff found a solution. In Debians, their is an uname working well (at least for "-i" otpion):

 $ /usr/lib/klibc/bin/uname -i

Solution :

 $ sudo dpkg-divert --add --rename --divert /bin/uname.orig /bin/uname
 $ sudo ln -s /usr/lib/klibc/bin/uname /bin/uname

To go back :

$ sudo dpkg-divert --rename --remove /bin/uname


sources: https://bugs.launchpad.net/ubuntu/+source/coreutils/+bug/470550

 

Regards

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Newbie
Newbie
21,353 Views
Registered: ‎12-17-2015

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

I have downloaded the Linux 64 bit installer (.bin). I am running on a supported 64 bit Linux (Ubuntu 14.04). I am getting this same error. Is there a workaround? I saw mention of a command line option, but I haven't found documentation for that. (Not really sure where to look.) I am running a VMware Ubuntu 14.04.3 (Trusty Tahr).

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Visitor
Visitor
13,233 Views
Registered: ‎12-07-2015

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Hello flamingo2,

 

Have you this /usr/lib/klibc/bin/uname version on your system ? If yes, does the command answer like this :

/usr/lib/klibc/bin/uname -i
x86_64

In this case and if you have root permissions , you can apply the solution posted on ‎12-07-2015. After that, execute again the Vivado Linux 64 bit installer. It should work.

 

Hope this will help you

emeyer

 

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Newbie
Newbie
13,225 Views
Registered: ‎12-17-2015

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Turns out that I was wrong? The vmdk for Trusty Tahr at osboxes seems to have a 32 bit kernel. It is identified as "VMware (VMDK) 64bit Size: 760.2MB", but identifies as i686. I'm required to run Ubuntu 14.04, so I'm going to see if I have the same problem on VirtualBox VM. Thanks for the reply.

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Newbie
Newbie
13,197 Views
Registered: ‎12-20-2015

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

This workaround indeed works fine. Xilinx should really fix that script :)
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Highlighted
12,717 Views
Registered: ‎01-13-2016

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Xilinx still needs to fix that script.  Come on guys - it's not even one line of code and the fix has been known for months...

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Xilinx Employee
Xilinx Employee
12,707 Views
Registered: ‎04-16-2012

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Hi All,

 

I created a change request CR#930032 to address this issue.

 

Thanks,

Vinay

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Visitor
Visitor
11,004 Views
Registered: ‎12-10-2015

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Not fixed yet in 2016.2... this is such an easy fix for Xilinx to make, and probably wastes an hour or two for every user that encounters it for the first time.

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Observer
Observer
328 Views
Registered: ‎09-04-2016

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

I am getting the same error for 2020.1. Has this ever been fixed?

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Moderator
Moderator
233 Views
Registered: ‎06-14-2010

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Hello @binupr ,

This issue was fixed and addressed in 2016.3 and newer versions of Vivado.

Can you please confirm what OS are you seeing this issue on? Thanks

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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Observer
Observer
185 Views
Registered: ‎09-04-2016

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Hello,

I am using Ubuntu 16.04 LTS

Binu

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Moderator
Moderator
122 Views
Registered: ‎06-14-2010

Re: I get "ERROR: This installation is not supported on 32 bit platforms." on a 64 bit platform

Hello @binupr ,

Can you please send us your .log file for examination?

Log file location, e.g.: C:\Users\anatoli\.Xilinx\xinstall\xinstall_1573577270354.log

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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