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Buzzardbait
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Visitor
800 Views
Registered: ‎03-11-2021

ISE 14.7 Installation, WinPCAP and more…

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While going through the lengthy installation process of ISE 14.7 on a Windows 8.1 64-bit PC I encountered a WinPCAP installation failure alert but the installation did complete. ISE 14.7 basically works but it’s prone to sudden crashes. It will always crash when the Fitter is run even though the fitter completes successfully. I thought maybe by doing an update it would correct the WinPCAP issue but when I try it returns a “moved permanently” response(tried various settings).

Looking through the install logs there are numerous warnings and errors and it’s difficult to determine their result or their severity. And note – my firewall was turned off during installation and the request for updates.

So my questions are:

  1. Has anyone else experienced such crashes?
  2. Are updates disabled?
  3. Why does the installer install both a 32-bit and a 64-bit version on a 64-bit machine(as shown in Program Files)?
  4. I hate to try a complete uninstall and reinstall unless I am sure of the problem(s). So, Is there a way to just try to do a reinstall of WinPCAP(whatever that is)?

I’ve included excerpts from the various install and update logs.

****************From install.log ********************************

DriverInstaller->XilinxPC4Driver started.

Error occurred during driver installation.

...

INFO ::Fri Mar 05 13:32:31 TZ 2021:: Proxy choice:  IE

INFO ::Fri Mar 05 13:32:37 TZ 2021:: install version: 14.7

INFO ::Fri Mar 05 13:32:37 TZ 2021:: dat file URL: www.xilinx.com/direct/swhelp/14_wiclient.dat

ERROR::Fri Mar 05 13:32:37 TZ 2021:: Unable to check if a newer version of software is available

ERROR::Fri Mar 05 13:32:37 TZ 2021:: Unable to access the required files.  Common reasons for this are:

 * The machine is not currently connected to the internet

 * The Proxy settings are not configured properly

 

WARN ::Fri Mar 05 13:47:53 TZ 2021:: Registry value for "/nt64/Program Group" is ""

...

WARN ::Fri Mar 05 13:54:15 TZ 2021:: Unable to copy "D:\Xilinx\ISEWebPACK\Xilinx_ISE_DS_14.7_1015_1-1\common\idata\.pref.bin" to "C:\Xilinx\14.7\ISE_DS\common\.xinstall\idata\.pref.bin" source does not exist.

...

WARN ::Fri Mar 05 14:22:07 TZ 2021:: Unable to copy "D:\Xilinx\ISEWebPACK\Xilinx_ISE_DS_14.7_1015_1-1\lib\nt" to "C:\Xilinx\14.7\ISE_DS\.xinstall\lib\nt" source does not exist.

WARN ::Fri Mar 05 14:22:08 TZ 2021::

WARN ::Fri Mar 05 14:22:08 TZ 2021:: Unable to copy "D:\Xilinx\ISEWebPACK\Xilinx_ISE_DS_14.7_1015_1-1\lib\nt64" to "C:\Xilinx\14.7\ISE_DS\.xinstall\lib\nt64" source does not exist.

...

INFO ::Fri Mar 05 14:23:31 TZ 2021:: Execute: C:\Xilinx\14.7\ISE_DS\settings64.bat C:\Xilinx\14.7\ISE_DS\common\bin\nt64\install_drivers_wrapper.bat C:\Xilinx\14.7\ISE_DS\common\bin\nt64 C:\Xilinx\14.7\ISE_DS\.xinstall\install.log C:\Xilinx\14.7\ISE_DS\ISE

INFO ::Fri Mar 05 14:30:35 TZ 2021:: Driver installation failed. Please check the Install Directory /.xinstall/install.log file for more information on the cause of the installation failure.

...

INFO ::Fri Mar 05 14:38:31 TZ 2021:: Xilinx Installer/Updater exited with return status "0".

INFO ::Fri Mar 05 14:38:31 TZ 2021:: ################################################################

 

******************From intall_debug.log******************************

INFO ::Fri Mar 05 13:32:28 TZ 2021:: Xilinx Installer/Updater launched.

www.xilinx.com/direct/swhelp/14_wiclient.dat

ERROR::Fri Mar 05 13:32:37 TZ 2021:: Unable to check if a newer version of software is available

ERROR::Fri Mar 05 13:32:37 TZ 2021:: Unable to access the required files.  Common reasons for this are:

 * The machine is not currently connected to the internet

 * The Proxy settings are not configured properly

...

WARN ::Fri Mar 05 13:47:53 TZ 2021:: Registry value for "/nt64/Program Group" is ""

...

INFO ::Fri Mar 05 14:22:10 TZ 2021:: Execute: C:\Xilinx\14.7\ISE_DS\ISE\sysgen\util\postinstall_winpcap.bat C:\Xilinx\14.7\ISE_DS\ISE/sysgen nt64 WinPCap_4_1_1.exe

INFO ::Fri Mar 05 14:23:31 TZ 2021:: Execute: Install Windows System Generator Info XML

INFO ::Fri Mar 05 14:23:31 TZ 2021:: Execute: C:\Xilinx\14.7\ISE_DS\settings64.bat C:\Xilinx\14.7\ISE_DS\common\bin\nt64\install_drivers_wrapper.bat C:\Xilinx\14.7\ISE_DS\common\bin\nt64 C:\Xilinx\14.7\ISE_DS\.xinstall\install.log C:\Xilinx\14.7\ISE_DS\ISE

INFO ::Fri Mar 05 14:30:35 TZ 2021:: Driver installation failed. Please check the Install Directory /.xinstall/install.log file for more information on the cause of the installation failure.

...

DEBUG::Fri Mar 05 14:31:06 TZ 2021:: Installation process finished.

INFO ::Fri Mar 05 14:38:31 TZ 2021:: Xilinx Installer/Updater exited with return status "0".

INFO ::Fri Mar 05 14:38:31 TZ 2021:: ################################################################

 

***********************From Xilinxnotify.log when attempting update:

Thu Mar 11 12:44:21 TZ 2021::  Initial version= 14.7

Thu Mar 11 12:44:21 TZ 2021::  Executing XilinxNotify

Thu Mar 11 12:44:21 TZ 2021::  Current installed products:

Thu Mar 11 12:44:21 TZ 2021::  ISE WebPACK 14.7

Thu Mar 11 12:44:21 TZ 2021::  Proxy choice:  direct

Thu Mar 11 12:44:21 TZ 2021::  dat file URL: www.xilinx.com/direct/swhelp/14_wiclient.dat

Thu Mar 11 12:44:21 TZ 2021::  Server Returned: Moved Permanently.

Thu Mar 11 12:44:21 TZ 2021::  Exiting XilinxNotify

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drjohnsmith
Teacher
Teacher
675 Views
Registered: ‎07-09-2009

I would say that you are running outside of the tested system using W8 in "compatibility" mode. 

  W8 is not supported. 

Either go for a W7 machine or a W10 machine or a Linux machine,

   All these can be in a Virtual machine if you want.

 

 

<== If this was helpful, please feel free to give Kudos, and close if it answers your question ==>

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5 Replies
anatoli
Moderator
Moderator
725 Views
Registered: ‎06-14-2010

Hello @Buzzardbait ,

What exact OS is in your case where you've installed ISE 14.7?
Also, have you installed ISE (native) non-VM related version of 14.7 or 14.7 ISE_VM (for win10) which is a virtual machine image? 

image.png

 

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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drjohnsmith
Teacher
Teacher
714 Views
Registered: ‎07-09-2009

ISE 14.7 does not run on Windows 8

You need either W7 , or W10 with the Virtual machine or a linux

 

 

<== If this was helpful, please feel free to give Kudos, and close if it answers your question ==>
Buzzardbait
Visitor
Visitor
701 Views
Registered: ‎03-11-2021

I avoided the Win 10 version and installed ISE 14.7 on a Windows 8.1 64-bit machine. I've been told that that version is only for Windows 7 and I then read that it is only for Windows 7 or Windows XP. So I guess I could go in and try to set all executable's to run in compatibility mode with a previous version like Windows XP or 7 but is that going to solve the problem with WinPCAP being unable to be installed. Also, I get XilinxNotify messages that tell me "Server Returned: Moved Permanently". Is that because support no longer exists and should I just ignore the messages?

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drjohnsmith
Teacher
Teacher
676 Views
Registered: ‎07-09-2009

I would say that you are running outside of the tested system using W8 in "compatibility" mode. 

  W8 is not supported. 

Either go for a W7 machine or a W10 machine or a Linux machine,

   All these can be in a Virtual machine if you want.

 

 

<== If this was helpful, please feel free to give Kudos, and close if it answers your question ==>

View solution in original post

Buzzardbait
Visitor
Visitor
660 Views
Registered: ‎03-11-2021

Yeah, probably not worth the trouble to monkey with it especially because of the WinPCAP installation issue. I have a Windows 10 laptop that I could install it on. Thanks.