09-26-2018 08:55 AM
I'm a student looking to download the Vivado Design Suite program, however, I keep encountering an error on the Name and Address Verification form. I keep getting two similar error messages everytime I try to submit the form. Below is an image of my problem:
I have already made sure that I completed all the mandatory fields. I also tried clearing my cookies/caches and switching browsers when filling out the form, but I am still encountering the problem. Even when I try to update my personal information from the Edit Profile page, I get the same messages.
Can someone assist me? Thank you!
10-12-2018 05:02 AM
09-26-2018 09:06 AM
I see on your account that the Company, Address, City, State, Zip code, Job function and Primary market fields are all empty. These are required. Please note the State field must be 2 characters and both must be uppercase. Can you confirm these all have been filled out?
09-26-2018 09:13 AM
Thank you for the quick reply! I have confirmed that all of the fields have been filled out correctly. The problem is that when I hit the submit/update button, I get the error notifications that I mentioned previously. It seems that the website refuses to process my request to update the changes.
10-04-2018 07:51 AM
You would actually need to complete these fields within your "My Profile" rather than directly via the Download Center, as this won't work.
Therefore, try doing the below and see if this lets you to proceed further then:
Hope this helps.
10-12-2018 04:12 AM
Have you managed now to download the required Software from the Xilinx Downloads page? If not, please let us know and we will be glad to help you further then.
Have a nice day.
10-12-2018 05:02 AM
07-15-2020 07:38 AM
Hello @Mohamedamahmoud ,
This topic is now closed. If you have an issue, please open a new topic and indicate the exact issue and error you are seeing in your case.
We will be able to help you then.