01-24-2012 02:44 PM
I couldn't install the above named version (13.4) as my system (windows vista, 32 bit) does not support the version I downloaded.
Is there anything I could do to rectify the problem or would I have to download the version that supports my system?
From some of the relese notes and guides I read, it is often stated Vista business 32 bit or 64 bit as the recommended system. Is Vsta business different from the normal Windows Vista which I have?
Can anyone help me with answers to my querries or possibly, recommend the right version of the software for my system.
01-24-2012 06:55 PM
You won't be supported, but you could give it a shot. Not putting an OS in the Release Notes doesn't mean it won't work, it means it won't be supported and most likely was not tested. There are 4 versions of Vista: Home Basic, Home Premium, Business, and Ultimate. Of all these versions, I think the latter 3 should be fine and would only worry about Home Basic potentially having issues.
01-25-2012 12:44 PM
Thank you very much for your response.
According to the instalation instrucion, I should run "xsetup.exe" to install the software, but each time I try I get this message: "The version of this file is not compatible with version of Windows you're running. Check your computer's system information to see whther you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher".
Could you, please enlighten me about this message; what it means and what to do to solve the problem.
01-25-2012 12:47 PM
Try to run the xsetup.exe directly under the platform forlder. If you are running Vista32, run nt/xsetup.exe. If you are running Vista64, run nt64/xsetup.exe.
If this still doesn't work, well there's proof it wasn't tested, and why it's not listed as a supported OS.