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marsu_ise
Visitor
Visitor
498 Views
Registered: ‎12-20-2018

Restore license

My previous account was deleted because I have not logged into Xilinx.com in past year.  How can I restore licenses tied to deleted account? I have the same e-mail address

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anatoli
Moderator
Moderator
464 Views
Registered: ‎06-14-2010

Hello @marsu_ise,

 

You'd need to raise an Electronic Fulfillment SR with Xilinx Customer Service team (by logging in to https://www.xilinx.com/support.html#serviceportal -> LICENSING), asking them to assign all of your entitlements (licenses) to your new Xilinx.com profile. They will then be able migrate these to your new profile.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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