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Visitor
Visitor
8,253 Views
Registered: ‎10-31-2015

Returned license but cannot generate new one

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Hi..

I installed Vivado Webpack on one of my computer's partitions that's running Kubuntu. It was activated and working. Then I installed Vivado on a different partition running Ubunut. I know that I need to return the first license first, and that's what I did. I opened the Kubuntu partition and open VLM and returned the license, and it returned successfully. However I still cannot generate a new license for the second installation.

The option for Activation Based Licenses is greyed out. What should I do?

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Xilinx Employee
Xilinx Employee
15,605 Views
Registered: ‎02-14-2014

Re: Returned license but cannot generate new one

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Hello @sudani93,

 

Yes that is the problem. Make sure that you are using supported version of Ubuntu OS. You will get supported version in release notes. For Vivado 2015.3, Ubuntu Linux 14.04.2 LTS (64-bit) is supported.

http://www.xilinx.com/support/documentation/sw_manuals/xilinx2015_3/ug973-vivado-release-notes-install-license.pdf (page #14) 

Regards,
Ashish
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Xilinx Employee
Xilinx Employee
8,246 Views
Registered: ‎02-14-2014

Re: Returned license but cannot generate new one

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Hello @sudani93,

 

Have you checked below answer records?

http://www.xilinx.com/support/answers/61574.html

http://www.xilinx.com/support/answers/62711.html

Regards,
Ashish
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Visitor
Visitor
8,236 Views
Registered: ‎10-31-2015

Re: Returned license but cannot generate new one

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Thank you for the reply.

I followed the instructions in the second link, and I initialized the trusted storage. Here is the output of the VLM save link as..

 

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML//EN">
<html>
<META HTTP-EQUIV="Refresh"
CONTENT="0; URL=http://license.xilinx.com/getLicense?group=esd_oms&os=lin64&version=2014.4&licensetype=2&ea=000000000000&ds=&di=&hn=islam-Inspiron-7520&umn1=&umn2=&umn4=&req_hash=7C2B0E94EDE966877A111A345C5D4A4526399A0D&uuid=7C2B0E94EDE966877A111A345C5D4A4526399A0D&isserver=0&sqn=1&trustedid=1&machine_id=207225D40252D30FF2F45487CD9C976243554B1C&revision=DefaultOne&revisiontype=SRV&status=OK&isvirtual=0">
<head>
<title>Vivado License Manager (VLM) - redirect</title>
</head>
<body>
Redirecting...
<a href=http://license.xilinx.com/getLicense?group=esd_oms&os=lin64&version=2014.4&licensetype=2&ea=000000000000&ds=&di=&hn=islam-Inspiron-7520&umn1=&umn2=&umn4=&req_hash=7C2B0E94EDE966877A111A345C5D4A4526399A0D&uuid=7C2B0E94EDE966877A111A345C5D4A4526399A0D&isserver=0&sqn=1&trustedid=1&machine_id=207225D40252D30FF2F45487CD9C976243554B1C&revision=DefaultOne&revisiontype=SRV&status=OK&isvirtual=0>Click here if you have waited for more than 20 seconds</a>
</body>
</html>



However, the activation option is still grey.

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Xilinx Employee
Xilinx Employee
8,232 Views
Registered: ‎02-14-2014

Re: Returned license but cannot generate new one

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Hello @sudani93,

 

Can you attach this file here ?

Regards,
Ashish
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Visitor
Visitor
8,223 Views
Registered: ‎10-31-2015

Re: Returned license but cannot generate new one

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I think the problem is that umn1=&umn2=&umn4= are all empty. 

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Xilinx Employee
Xilinx Employee
15,606 Views
Registered: ‎02-14-2014

Re: Returned license but cannot generate new one

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Hello @sudani93,

 

Yes that is the problem. Make sure that you are using supported version of Ubuntu OS. You will get supported version in release notes. For Vivado 2015.3, Ubuntu Linux 14.04.2 LTS (64-bit) is supported.

http://www.xilinx.com/support/documentation/sw_manuals/xilinx2015_3/ug973-vivado-release-notes-install-license.pdf (page #14) 

Regards,
Ashish
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Visitor
Visitor
8,208 Views
Registered: ‎10-31-2015

Re: Returned license but cannot generate new one

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I am using Ubunut 15.10 and Kubuntu 15.10. 
I just tried installing Vivado 15.3 but I still cannot get the license. Is there anywy to get the license on Ubunut 15.10 without downgrading to 14.4? (P.S. It runs Ok and I can get license on Kubuntu 15.10).

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Xilinx Employee
Xilinx Employee
8,194 Views
Registered: ‎04-16-2012

Re: Returned license but cannot generate new one

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Hi @sudani93

 

Do you have any network interfaces on the ubuntu machine?

What are the names of network interfaces? Are they named as ethX format or any other format?

 

Thanks,

Vinay

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Moderator
Moderator
8,185 Views
Registered: ‎01-16-2013

Re: Returned license but cannot generate new one

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Hi @sudani93,

 

Can you run below command in Vivado Tcl shell and share the output file (xinfo.txt).
report_environment -file xinfo.txt

 

--Syed

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Did you check our new quick reference timing closure guide (UG1292)?
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Visitor
Visitor
8,172 Views
Registered: ‎10-31-2015

Re: Returned license but cannot generate new one

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Thank you all for your support. 
I have downgraded to Ubuntu 14.4.2 and now it is working fine. Thanks again.

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Moderator
Moderator
6,041 Views
Registered: ‎01-16-2013

Re: Returned license but cannot generate new one

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@sudani93,

 

Glad to know that the issue is resolved. 

Please close the thread by marking the post as Accept as solution.

 

--Syed

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Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.

Did you check our new quick reference timing closure guide (UG1292)?
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