07-26-2019 08:00 AM
I ran the SDx 2019.1 web installer on a Windows10 machine (on a non-admin account, ran with admin rights), everything went apparently well but at the end, no folder appeared in the start menu... why?
Should I have let the application to be used by all users? My understanding when running an installer on A's account with admin rights from B is that 'current user' is still A not B
07-30-2019 08:51 AM
Hello @archangel-lightworks ,
On a Windows machine, if the install was done by or as an administrator and then the user logs on with just the user account, the shortcuts might not be available from the desktop or Start Menu if the "Current User" option was selected instead of "All Users" in the install.
Please see AR#56551 regarding how to fix this .
Hope this helps.
07-30-2019 08:51 AM
Hello @archangel-lightworks ,
On a Windows machine, if the install was done by or as an administrator and then the user logs on with just the user account, the shortcuts might not be available from the desktop or Start Menu if the "Current User" option was selected instead of "All Users" in the install.
Please see AR#56551 regarding how to fix this .
Hope this helps.