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Visitor
Visitor
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Registered: ‎05-15-2019

Unable to download Vitis after 27.3GB

I am trying to download a Vitis Development kit 2019.2 of size 30.8GB. However the file doesn't seem to download after 27.3GB in Firefox. Firefox version is 76.0.1. The download starts initially but hangs for a long time showing a specified download rate and later cancels itself. Can anyone help me sort out this issue which I have been facing for the past 2 days? Anyone had a similar issue? It is not a bandwidth issue as I am able to download similar files at a higher data rate.

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Moderator
Moderator
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Registered: ‎06-14-2010

Hello @shashankbr ,

Do you have another internet browser to try this on? Chrome is one that i mainly use and all seems to be working fine using this browser. 

BTW, in my case i also have Firefox (76.0.1) and all is fine at my end.

Also, i would suggest using a Unified WebInstaller instead, https://www.xilinx.com/member/forms/download/xef.html?filename=Xilinx_Unified_2019.2_1106_2127_Win64.exe , as the webinstaller uses its own download manager, so should lead to a better outcome with your download issue. 

Hope this helps.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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