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Newbie
Newbie
7,280 Views
Registered: ‎10-29-2015

Vivado Activation Based Licenses Greyed Out - WebPACK

I've read all the post and tried all the solutions I can find to the problem of the Vivado license page being greyed out.

 

I'm trying to get a WebPACK license for a machine that previously had Vivado installed and in which I had a OS failure that required a full reinstall. Clearly, this meant I was unable to return the license I previously had.

 

I've tried every command I can find and even created a new account. Nothing has worked so far.

 

It's pretty poor how Xilinx thinks that engineers spending literally days on license problems is an acceptable state of affairs.

1 Reply
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Xilinx Employee
Xilinx Employee
7,257 Views
Registered: ‎04-16-2012

Re: Vivado Activation Based Licenses Greyed Out - WebPACK

Hi @hgomersall1

 

Please file a service request here to return your license back to your account.

 

Thanks,

Vinay

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