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apatro
Visitor
Visitor
925 Views
Registered: ‎07-10-2018

Vivado HL System Edition floating license query

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A Customer has bought Vivado HL System Edition (floating license). Customer has yet not installed the software tool/license and now not looking for server based license (floating type).
Now asking to change the license to dongle based.
 
Can anyone please advise on how to go about on this?

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devinl
Community Manager
Community Manager
882 Views
Registered: ‎05-08-2017

Hi @apatro,

 

In that case you can contact the Authorized Distributers in the list below that supports our EMEA cucstomers.

 

https://www.xilinx.com/about/contact/locations.html?categoryPreSelect=Authorized%20Distributors

 

Thank you,
Devin

 

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devinl
Community Manager
Community Manager
903 Views
Registered: ‎05-08-2017

Hi @apatro,

The best way to go about switching the type of license that has been purchased is to contact the marketing / sales rep who provided the license and request the type change. This will be circumstantial based on how it is handeled. If the marketing rep or contact is unknown, you can use the page below for the appropriate contact. Those contacts will be the only reps with customer account access.

https://www.xilinx.com/about/contact/locations.html?categoryPreSelect=Sales%20Representatives

Thank you,
Devin

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apatro
Visitor
Visitor
889 Views
Registered: ‎07-10-2018

Hi Devin,

Thanks for response. The below link only shows for USA  region conatcts. Do you have for UK region?

 

Thanking you,

Anil Patro

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devinl
Community Manager
Community Manager
883 Views
Registered: ‎05-08-2017

Hi @apatro,

 

In that case you can contact the Authorized Distributers in the list below that supports our EMEA cucstomers.

 

https://www.xilinx.com/about/contact/locations.html?categoryPreSelect=Authorized%20Distributors

 

Thank you,
Devin

 

View solution in original post

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