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Registered: ‎10-17-2020

We cannot fulfill your request as your account has failed export compliance verification error

Hi

I recently created my Xilinx account and attempted to download ISE Design suite, but this error spun up:

"We cannot fulfill your request as your account has failed export compliance verification"

Can you help me with this issue?

Thanks

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Xilinx Employee
Xilinx Employee
62 Views
Registered: ‎12-04-2019

Hi @AmirFazlollahi ,

Have you checked this Answer Record in relation to the Failed export compliance issue?

https://www.xilinx.com/support/answers/44043.html 

please send an email to Xilinx Customer Support (websupport@xilinx.comindicating your "export compliance" issue and they in turn will contact Xilinx Global Trade Compliance team on your behalf, who would be able to screen and verify your profile and if all is good, re-activate this then, so that you can then login and download the required software without issues. 

Hope this helps.

 

Thanks and Regards,

Ansari Hunen

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