02-29-2020 02:39 AM
Hi
I have tried to download Xilinx software but i have found the following errors
"
Please correct the errors and send your information again.
We cannot fulfill your request as your account has failed export compliance verification.
"
02-29-2020 03:40 AM
You need to use a two letter code for the State or Province field. Try NA (not applicable) for this. If you use more than two letters or leave it blank, you won't get anywhere. Giving yourself an impressive title, aren't you mate?
02-29-2020 03:46 AM
02-29-2020 03:49 AM
You can only put two letters in the State field. If that doen't work, search the forums for similar posts. There are links that you can use to contact Xilinx in some threads.
02-29-2020 03:52 AM
Hi bruce,
It would de deeply appreciated if you would share me links to contact Xilinx.
02-29-2020 12:22 PM
See here:
http://www.xilinx.com/support/answers/44043.html (Licensing/Download - Why am I getting an error message related to an "export compliance alert"?)
Cheers,
bt
03-18-2020 04:02 AM
Hello samiuddinhamid@outlook.com ,
Looks like your Xilinx.com profile is currently blocked and is being screened by our export compliance team and is placed on hold and that is the reason why you are currently unable to generate a license or download Vivado.
Therefore, please contact Xilinx Customer Support (websupport@xilinx.com) (see AR https://www.xilinx.com/support/answers/44043.html for more details) and they will work with Global Trade Compliance team (GTC) to get this checked and unblocked for you then.