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abhishek.chevli
Visitor
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Registered: ‎10-16-2018

Xilinx Vivado 2019.1 License

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Hello,

Two issue I am facing with lincesing:

  • Generated Licenses are not visible in 'Manage License' tab on Xilinx getlicense portal.
  • License Voucher was partially redeemed and because of this, I am not able to redeem the same voucher to generate rest of the licenses.

Please note: Voucher was initially redeemed using non-admin Xilinx account.

Please help.

Thanks,
Abhishek

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anatoli
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Moderator
583 Views
Registered: ‎06-14-2010

Hello @abhishek.chevli ,

For these issues, you’d need to open a new SR under the LICENSING section in Service Portal (https://www.xilinx.com/support.html#serviceportal). Xilinx Customer Service team will take care of these issues for you then.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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If starting with Versal, take a look at our Versal Design Process Hub and our
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anatoli
Moderator
Moderator
584 Views
Registered: ‎06-14-2010

Hello @abhishek.chevli ,

For these issues, you’d need to open a new SR under the LICENSING section in Service Portal (https://www.xilinx.com/support.html#serviceportal). Xilinx Customer Service team will take care of these issues for you then.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
------------------------------------------------------------------------------------------------

Don’t forget to reply, kudo, and accept as solution.

If starting with Versal, take a look at our Versal Design Process Hub and our
Versal Blogs

------------------------------------------------------------------------------------------------

View solution in original post

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