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jimb
Visitor
Visitor
717 Views
Registered: ‎12-11-2018

how to undue a license request

I messed up a license request. The xilinx license site will not allow me to fix it. What do I do?

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4 Replies
anatoli
Moderator
Moderator
615 Views
Registered: ‎06-14-2010

Hello @jimb,

Are you trying to purchase a Xilinx license on the Xilinx.com and encountered some issue and need support on this now or perhaps you are trying to generate a license and having difficulties in doing so? Can you confirm on this please, so that we can help you further on this issue then. Thanks in advance.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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Don’t forget to reply, kudo, and accept as solution.

If starting with Versal, take a look at our Versal Design Process Hub and our
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jimb
Visitor
Visitor
608 Views
Registered: ‎12-11-2018

Thank you very much for contacting me. I fixed the issue got the license and everything is good now.

Again thank you for your support. 

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anatoli
Moderator
Moderator
594 Views
Registered: ‎06-14-2010

Thanks for letting us know @jimb that you've managed to fix your issue and you are good to go now.

Since this topic is still opened, please mark your response as 'Accepted Solution' (more info on this can be found here: https://forums.xilinx.com/t5/help/faqpage/faq-category-id/solutions#solutions), so that the topic can be completed then.

We appreciate your help.

Have a nice day.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
------------------------------------------------------------------------------------------------

Don’t forget to reply, kudo, and accept as solution.

If starting with Versal, take a look at our Versal Design Process Hub and our
Versal Blogs

------------------------------------------------------------------------------------------------
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jimb
Visitor
Visitor
550 Views
Registered: ‎12-11-2018

I successfully got the license.

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