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Observer pgkountoumis
Observer
313 Views
Registered: ‎02-26-2014

Find purchase date with the SN

Hi,

is it possible to find the purchase date by the SN of the board? We have a broken VC709 and we don't know if it is under the warranty.

No luck with the support option...

Thanks,

Panos

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2 Replies
Xilinx Employee
Xilinx Employee
271 Views
Registered: ‎06-13-2018

Re: Find purchase date with the SN

Hello @pgkountoumis,

Unfortunately, it is not possible to check the date of purchase from the serial number. Where did you buy the kit? (Such as distributor, online store, directly from Xilinx). If you have purchased your kit from the distributor, once check with them.

Regards,

Naveen

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Moderator
Moderator
227 Views
Registered: ‎09-18-2014

Re: Find purchase date with the SN

pgkountoumis,

 

Check with your procurement/ordering group and have them look at the purchase order. It should contain the information on the purchase including the date.

 

Regards,

T

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