sdsoc freezes with program fpga

[jack.roundhouse]

SDSoC application freeze when I select Xilinx / Program FPGA. The menu bar is still responsive but I cannot exit.

A forced termination of the application and a 2nd attempt is successful.

This behaviour is consistent with all my projects / workspaces.

****** Xilinx SDx Development Environment
****** SDx v2018.3 (64-bit)
**** SW Build 2405991 on Thu Dec 6 23:37:15 MST 2018

OS: Ubuntu
OS Version: 4.15.0-46-generic
OS Architecture: amd64

[nutang]

Hi @jack.roundhouse 

What is your full UBUNTU version? 

[jack.roundhouse]

My Ubuntu version is 16.04.6

LSB Version: core-9.20160110ubuntu0.2-amd64:core-9.20160110ubuntu0.2-noarch:printing-9.20160110ubuntu0.2-amd64:printing-9.20160110ubuntu0.2-noarch:security-9.20160110ubuntu0.2-amd64:security-9.20160110ubuntu0.2-noarch
Distributor ID: Ubuntu
Description: Ubuntu 16.04.6 LTS
Release: 16.04
Codename: xenial

I should also note that I am using a custom hardware platform. The project is valid and functional, application wise.

[nutang · Accepted solution]

Hello @jack.roundhouse 

Thank you for the reply

Your UBUNTU version is not compatible with SDx.

Software Requirements

The SDSoC™ Development Environment runs on both Linux and Windows operating systems. The supported operating systems are listed below.

• Windows 7 and 7 SP1 Professional (64-bit)
• Windows 10 Professional versions 1709 and 1803 (64-bit)
• Linux Support
  • Red Hat Enterprise Workstation/Server 7.3-7.4 (64-bit)
  • Red Hat Enterprise Workstation 6.7 and 6.8
  • CentOS 7.2
  • Ubuntu Linux 16.04.3 LTS (64-bit)
    • Linux kernel 4.4.0 is supported
    • Ubuntu LTS enablement (also called HWE or Hardware Enablement) is not supported

Please have a look at the link below,

https://www.xilinx.com/html_docs/xilinx2018_2/sdsoc_doc/software-requirements-hdw1504034316054.html