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Yasi
Visitor
Visitor
325 Views
Registered: ‎07-07-2021

problem with downloading XPE: "Please correct the errors and send your information again."!

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Hello,

I'm trying to download the Xilinx Power Estimator (XPE) from

https://www.xilinx.com/products/technology/power/xpe.html

When I click on "download", I'm redirected to the license agreement page which prompts for my personal information. I fill all boxes correctly, but I get this error:
"Please correct the errors and send your information again. We cannot fulfill your request as your account has failed export compliance verification."

Please help me, I've been stuck in this for days.

Thanks in advance

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drjohnsmith
Teacher
Teacher
296 Views
Registered: ‎07-09-2009

Export compliance is that Xilinx as a US company can no under US law export to certain countries

Try here for explanation,

https://www.xilinx.com/support/answers/44043.html

if you think you are not in a country that is on the can not expirt list refered to in the article,

     then at the bottom the article has an email to send to 

  send email to that address, give as much info as possible, who you are, where you are, your xilinx login name etc,

   remember its a human at the other end and it can take some days for them to get back to you

 

<== If this was helpful, please feel free to give Kudos, and close if it answers your question ==>

View solution in original post

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drjohnsmith
Teacher
Teacher
297 Views
Registered: ‎07-09-2009

Export compliance is that Xilinx as a US company can no under US law export to certain countries

Try here for explanation,

https://www.xilinx.com/support/answers/44043.html

if you think you are not in a country that is on the can not expirt list refered to in the article,

     then at the bottom the article has an email to send to 

  send email to that address, give as much info as possible, who you are, where you are, your xilinx login name etc,

   remember its a human at the other end and it can take some days for them to get back to you

 

<== If this was helpful, please feel free to give Kudos, and close if it answers your question ==>

View solution in original post

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Yasi
Visitor
Visitor
212 Views
Registered: ‎07-07-2021

Thanks!