10-23-2020 03:25 AM
Hi,
I am trying to download vivado 14.7 I get following error
"Please correct the errors and send your information again.
We cannot fulfill your request as your account has failed export compliance verification."
I have visited the aboved mentioned page to resolve this issue but no success.
Kindly help me to resolve this.
Thanks
10-23-2020 03:45 AM
@saleem ,
Have you checked this Answer Record in relation to Failed export compliance issue?
https://www.xilinx.com/support/answers/44043.html
Xilinx needs screening so that you can download.
------------FPGA enthusiast------------
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10-23-2020 04:14 AM
10-28-2020 02:49 AM
Hello @saleem ,
Looks like your Xilinx.com profile is currently blocked and is being screened by our export compliance team and is placed on hold and that is the reason why you are currently unable to generate a license or download Vivado.
Therefore, please contact Xilinx Customer Support (websupport@xilinx.com) (as per AR https://www.xilinx.com/support/answers/44043.html ) and they will work with Global Trade Compliance team (GTC) to get this checked and unblocked for you then.