Failed export compliance verification

[saleem]

Hi,

I am trying to download vivado 14.7 I get following error

"Please correct the errors and send your information again.

We cannot fulfill your request as your account has failed export compliance verification."

I have visited the aboved mentioned page to resolve this issue but no success. 

Kindly help me to resolve this.

Thanks

[dpaul24 · Accepted solution]

@saleem ,

Have you checked this Answer Record in relation to Failed export compliance issue?

https://www.xilinx.com/support/answers/44043.html

Xilinx needs screening so that you can download.

[saleem]

i did this and didn't work

[anatoli]

Hello @saleem ,

Looks like your Xilinx.com profile is currently blocked and is being screened by our export compliance team and is placed on hold and that is the reason why you are currently unable to generate a license or download Vivado. 

Therefore, please contact Xilinx Customer Support (websupport@xilinx.com) (as per AR https://www.xilinx.com/support/answers/44043.html ) and they will work with Global Trade Compliance team (GTC) to get this checked and unblocked for you then.