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459 Views
Registered: ‎08-24-2019

Name and Address Verification

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Hi,

I'm having trouble trying to download one of the programs:

 "14.7 Window 10 (TAR/GZIP - 6.94 GB) MD5 SUM Value : b639754d9130fa01469cf7e47fa28d84"

mainly because I can't get past the "Name and Address" verification despite all of the information being correct.

Any help would be appreciated!

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1 Solution

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Scholar drjohnsmith
Scholar
390 Views
Registered: ‎07-09-2009

Re: Name and Address Verification

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Sounds like an export compliance verification error.

Xilinx, being a US company, need to comply with the export regulations of the US,

Part of which is software, being downloaded to the correct countries.

If you have on going problems, then the email at the end of this might help

https://www.xilinx.com/support/answers/44043.html
<== If this was helpful, please feel free to give Kudos, and close if it answers your question ==>
5 Replies
Scholar u4223374
Scholar
401 Views
Registered: ‎04-26-2015

Re: Name and Address Verification

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Are you downloading this from the address you've put in (or nearby)? If you're not (eg. you're overseas now, but you've put in your home address) then it'll fail - my understanding is that Xilinx does check where you're connecting from.

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Scholar drjohnsmith
Scholar
391 Views
Registered: ‎07-09-2009

Re: Name and Address Verification

Jump to solution
Sounds like an export compliance verification error.

Xilinx, being a US company, need to comply with the export regulations of the US,

Part of which is software, being downloaded to the correct countries.

If you have on going problems, then the email at the end of this might help

https://www.xilinx.com/support/answers/44043.html
<== If this was helpful, please feel free to give Kudos, and close if it answers your question ==>
368 Views
Registered: ‎08-24-2019

Re: Name and Address Verification

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Hey there,
I've actually inputted exactly where I'm in, and it doesn't seem to accept it. Although that is good to know, I'll try one last time before contacting actual support.
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363 Views
Registered: ‎08-24-2019

Re: Name and Address Verification

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Hi,
Thanks for the link, will definitely contact them.
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Newbie skye.655
Newbie
216 Views
Registered: ‎08-20-2019

Re: Name and Address Verification

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Yes, thanks for the link, it will help many users MyLowesLife.

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