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hadilmustafa
Newbie
Newbie
230 Views
Registered: ‎06-18-2021

We cannot fulfill your request as your account has failed export compliance verification.

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Have been having this problem and can not download any documentations for my products. I can't create service request, I receive the same error message. There is no way to get support over the phone or email. I am working with multiple Xilinx products and for weeks now I am not able to do my job. Anyone has a contact email etc? 

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drjohnsmith
Teacher
Teacher
205 Views
Registered: ‎07-09-2009

Well done for posting in the correct forum,

At the head is this post

https://forums.xilinx.com/t5/Welcome-Join/We-cannot-fulfill-your-request-as-your-account-has-failed-export/td-p/1040368

 

In boils down to which country your in, where your account is based, 

 

part way down is an email link to contact if you think your in a supported country

Email them 

   they are people so it can take a few days to respond.

 

<== If this was helpful, please feel free to give Kudos, and close if it answers your question ==>

View solution in original post

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drjohnsmith
Teacher
Teacher
206 Views
Registered: ‎07-09-2009

Well done for posting in the correct forum,

At the head is this post

https://forums.xilinx.com/t5/Welcome-Join/We-cannot-fulfill-your-request-as-your-account-has-failed-export/td-p/1040368

 

In boils down to which country your in, where your account is based, 

 

part way down is an email link to contact if you think your in a supported country

Email them 

   they are people so it can take a few days to respond.

 

<== If this was helpful, please feel free to give Kudos, and close if it answers your question ==>

View solution in original post

0 Kudos