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Visitor chad_611
Visitor
383 Views
Registered: ‎12-27-2018

failed export compliance verification

I am trying to install Xilinx Vivado and SDK Webpack 2018.3 for a Embedded systems course I am taking at my college, and keep getting the a message saying

"Please correct the errors and send your information again.

We cannot fulfill your request as your account has failed export compliance verification"

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1 Reply
Teacher xilinxacct
Teacher
357 Views
Registered: ‎10-23-2018

Re: failed export compliance verification

This was the answer when someone else had the issue (from florentw)

This is part of the FAQ for the Welcome and Join board:

 

Q2. When I try to download a tool or a document I get the following message:
We cannot fulfill your request as your account has failed export compliance verification
What can I do?

A2. You should start by reading the recommendations from AR#44043.

If you still have issues, in order for your profile to be reset and cleared, please send an email to Xilinx Customer Support (websupport@xilinx.com) indicating your "export compliance issue" and they in turn will contact Xilinx Customer Service on your behalf, who would be able to screen and verify your profile and re-activate this then, so that you can login and download the required software without issues.