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Visitor
Visitor
745 Views
Registered: ‎05-10-2019

Basys3 not turning on

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Hi there, I connected my Basys3 into my Ubuntu, however no led turned on and my computer does not recognises any device connected to it. Therefore, I'm afraid my FPGA has burned out or my USB-B connector is malfunctioning. Is it possible to change my USB-B part for a new one? Does Xilinx provide any support for this kind of situation? Or will I have to buy another Basys 3?

 

Best regards, Igor Lima.

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Visitor
Visitor
571 Views
Registered: ‎05-10-2019
Okay, Andres. Thank you for your support!

Igor Lima.

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Xilinx Employee
Xilinx Employee
692 Views
Registered: ‎06-21-2018

Hi,

Is this with Switch 15 in ON and Power Select Jumper 16 in USB?

https://reference.digilentinc.com/_media/reference/programmable-logic/basys-3/basys3_rm.pdf#page=2

Thanks,
Andres

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Visitor
Visitor
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Registered: ‎05-10-2019

Yes, I have checked both pins. 

D375CE87-6056-485D-9249-FA0CD85D1F10.jpeg
Xilinx Employee
Xilinx Employee
652 Views
Registered: ‎06-21-2018

Hi Igor,

Can you try with a different cable? Connecting directly to a USB port or a Power Supply (like for cell phones)?

Thanks,
Andres

 

 

Visitor
Visitor
628 Views
Registered: ‎05-10-2019

Thank you, Andres. But unfortunately I have tried to connect with a different cable, connect directly to a USB port in another computer and connect to iphone Power Supply as well. 

 

 

 

IMG_9013.jpg
Xilinx Employee
Xilinx Employee
603 Views
Registered: ‎06-21-2018

Hi Igor,

At this point, you might be better off contacting Digilent for an RMA.

Look at this Forum post, that looks very similar to your issue:
https://forum.digilentinc.com/topic/16819-basys3-usb-power-not-working

Thanks,
Andres

 

Visitor
Visitor
572 Views
Registered: ‎05-10-2019
Okay, Andres. Thank you for your support!

Igor Lima.

View solution in original post