ERROR: [Labtools 27-3165] End of startup status: LOW

[bfung]

I'm trying to restore the Flash memory contents of a VCU108 by following XTP367. When I run the TCL script, I get this error:

# if {![string equal [get_property PROGRAM.HW_CFGMEM_TYPE [lindex [get_hw_devices] 0]] [get_property MEM_TYPE [get_property CFGMEM_PART [get_property PROGRAM.HW_CFGMEM [lindex [get_hw_devices] 0 ]]]]] } { create_hw_bitstream -hw_device [lindex [get_hw_devices] 0] [get_property PROGRAM.HW_CFGMEM_BITFILE [ lindex [get_hw_devices] 0]]; program_hw_devices [lindex [get_hw_devices] 0]; };
ERROR: [Labtools 27-3165] End of startup status: LOW
ERROR: [Common 17-39] 'program_hw_devices' failed due to earlier errors.

while executing
"program_hw_devices [lindex [get_hw_devices] 0]"
invoked from within
"if {![string equal [get_property PROGRAM.HW_CFGMEM_TYPE [lindex [get_hw_devices] 0]] [get_property MEM_TYPE [get_property CFGMEM_PART [get_property P..."
(file "./vcu108_program_bpi.tcl" line 22)

How can I resolve this? Thanks!

[xilinxacct]

@bfung 

Some of these prior solutions may give you some insight...

https://forums.xilinx.com/t5/Configuration/Error-Labtools-27-3165-End-of-startup-status-LOW/m-p/896502#M10051
https://forums.xilinx.com/t5/Configuration/Labtools-27-3165-End-of-startup-status-LOW/m-p/875789#M9341
https://forums.xilinx.com/t5/Configuration/NewERROR-Labtools-27-3165-End-of-startup-status-LOW/m-p/848127#M8164
https://forums.xilinx.com/t5/Configuration/ERROR-Labtools-27-3165-End-of-startup-status-LOW/m-p/782581#M6365
https://forums.xilinx.com/t5/Configuration/Error-Labtools-27-3165-End-of-startup-status-LOW/m-p/737029#M7104

Hope that Helps
If so, Please mark as solution accepted. Kudos also welcomed. :-)

[andresb]

Have you tried connecting the board with Vivado Hardware Manager? Can you send us a screenshot?

Thanks,
Andres