01-19-2018 01:46 PM
I have a VC709 connectivity kit. It has been working fine but upon connecting the UART-USB cable to my computer it caused a blue screen of death. Upon restart of the computer the FPGA does not appear in Devices and Printers. How can I resolve this? I installed the driver on another computer and tried a different cable and nothing. I'm hoping the UART circuit is not damaged.
01-22-2018 09:00 AM
Please do some electrical testings on the boards to confirm its operation.
Was there anything different with the UART you were testing?
Are power LED's glowing indicating power is okay?
01-22-2018 09:35 AM - edited 01-22-2018 09:36 AM
We will suggest you to go through the debugging steps given in AR#54355.
It will help you to get to the bottom of this issue.
Please contact your nearest Xilinx Distributor for more help.
01-22-2018 09:48 AM
Does the FPGA display in hw manager? Do the LEDs show a power issue?
01-22-2018 09:54 AM
The LEDs show no power issue. DS1, 14, 16, 17 and 18 are all green.
It appeared in hardware manager before but does not appear anymore.