UPGRADE YOUR BROWSER

We have detected your current browser version is not the latest one. Xilinx.com uses the latest web technologies to bring you the best online experience possible. Please upgrade to a Xilinx.com supported browser:Chrome, Firefox, Internet Explorer 11, Safari. Thank you!

cancel
Showing results for 
Search instead for 
Did you mean: 
Adventurer
Adventurer
897 Views
Registered: ‎04-24-2017

zcu102 Max15303 replacement

Jump to solution

Hi,

I'm looking to replace the Max15303 on ZCU102.  Ours caught fire.  Nothing particularly strange was happening (it had been running about an hour, no new hardware connected or disconnected), but I guess these things happen. 

 

In any case, according to this answer record, these chips can be reprogrammed and our technician says swapping it out is no problem. 

 

So, I'd like to know if pre-programmed versions of the chips are available anywhere (assuming Xilinx isn't using the stock firmware) or failing that, if the firmware is available to flash ourselves (although the programmer is a bit expensive ~€200 for one ~$7 chip)?

 

Thanks

Adam

Tags (2)
0 Kudos
1 Solution

Accepted Solutions
Highlighted
Xilinx Employee
Xilinx Employee
1,142 Views
Registered: ‎03-07-2018

Re: zcu102 Max15303 replacement

Jump to solution

Hi @tayloral

 

Customer can order free Maxim Integrated Power Solution dongle and download the PowerTool software at http://www.maximintegrated.com/powerxilinx Please check for ordering procedure at https://www.xilinx.com/support/answers/62629.html

 

Regards,

Bhushan

-------------------------------------------------------------------------------------------------------------------------------------------------
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.
-------------------------------------------------------------------------------------------------------------------------------------------------

 

Regards,
Bhushan

-------------------------------------------------------------------------------------------------------------------------------------------------
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.
-------------------------------------------------------------------------------------------------------------------------------------------------
0 Kudos
5 Replies
Moderator
Moderator
873 Views
Registered: ‎04-12-2017

Re: zcu102 Max15303 replacement

Jump to solution

Hello @tayloral

 

Can you please confirm if your board is within 90 days of warranty period ?

You can apply for RMA if there have been no unofficial or non recommended changes were done to this board.

 

Please contact your distributor.

 

Whizz Systems are our contract manufacturer and official Xilinx Design Partner.

They are best placed to repair Xilinx Development Systems Products (Boards and Kits) at the cost of the customer.
Please advise customers to use the following Whizz Systems contact:
 
Pre-programmed versions of MAXIM power controllers mostly will not be available.
 
Hope this helps.
Thank you.
-------------------------------------------------------------------------
Don’t forget to reply, kudo, and accept as solution.
-------------------------------------------------------------------------
0 Kudos
Highlighted
Xilinx Employee
Xilinx Employee
1,143 Views
Registered: ‎03-07-2018

Re: zcu102 Max15303 replacement

Jump to solution

Hi @tayloral

 

Customer can order free Maxim Integrated Power Solution dongle and download the PowerTool software at http://www.maximintegrated.com/powerxilinx Please check for ordering procedure at https://www.xilinx.com/support/answers/62629.html

 

Regards,

Bhushan

-------------------------------------------------------------------------------------------------------------------------------------------------
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.
-------------------------------------------------------------------------------------------------------------------------------------------------

 

Regards,
Bhushan

-------------------------------------------------------------------------------------------------------------------------------------------------
Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.
Give Kudos to a post which you think is helpful and reply oriented.
-------------------------------------------------------------------------------------------------------------------------------------------------
0 Kudos
Adventurer
Adventurer
857 Views
Registered: ‎04-24-2017

Re: zcu102 Max15303 replacement

Jump to solution
Thanks both @bpatil and @kvasantr.
We're outside of 30 days, but our supplier will have a look. Thanks for repair information
0 Kudos
Observer jialf521
Observer
469 Views
Registered: ‎06-02-2018

Re: zcu102 Max15303 replacement

Jump to solution

Hi @tayloral 

  We have the same problem. Did your ZCU102 finally get fixed? Can you tell me how to deal with it.

Thanks

0 Kudos
Adventurer
Adventurer
425 Views
Registered: ‎04-24-2017

Re: zcu102 Max15303 replacement

Jump to solution

It didn't get fixed (was out of warranty).  It is at the bottom of our technicians to do list, so I'll update when/if we get to it.  We have a few boards so wasn't urgent.

It seemed to be fairly ok to do, get the chip and programmer (from wizz systems as @kvasantr suggests) then just swap it out.  The actual swapping may be a little tricky depending on which chip burned, our technician seemed fairly confident, so any experienced solder should be able to do it I'd guess.