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Newbie
Newbie
110 Views
Registered: ‎09-03-2020

Letter of Volatility Request

Hello,

I am trying to obtain some letters of volatility. I would appreciate someone reaching back so this can be discussed via email. Thank you 

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Newbie
Newbie
73 Views
Registered: ‎09-03-2020

Hello,

I have been trying to obtain a letter of volatility for some FPGAs but have not received a response. I tried calling customer support but was told I required a request number. I tried creating a request but when looking for the topic the website said to through the site forum. I have looked at previous posts in this forum regarding letters of volatility and it seems several people have experienced the same issue. It appears the only way to obtain a request number  is to get a moderator to personally create one. I would sincerely appreciate if I could receive assistance with this issue and someone could reach back. Thank you. 

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Moderator
Moderator
61 Views
Registered: ‎06-05-2013

Refer to the following AR https://www.xilinx.com/support/answers/73458.html

 

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Newbie
Newbie
51 Views
Registered: ‎09-03-2020

Hi hj, 

Thank you for your reply, I appreciate your quick response. The FPGA I am requesting a Letter of Volatility for does not fall within the category of development board or kit. I would like to request the letter for just the chip, whose manufacturer would be Xilinx. I would appreciate if I could please be given an email to which I could email you the part numbers for the items I am requesting a letter for. Thank you very much. 

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Moderator
Moderator
47 Views
Registered: ‎06-05-2013

Thanks for the details. Refer to the following AR https://www.xilinx.com/support/answers/67981.html
It has more details. You can refer to configuration user guide for that specific device. https://forums.xilinx.com/t5/FPGA-Configuration/Configuration-Resources/td-p/753763
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