09-14-2020 02:45 PM
I am trying to obtain some letters of volatility. I would appreciate someone reaching back so this can be discussed via email. Thank you
09-16-2020 09:46 AM
I have been trying to obtain a letter of volatility for some FPGAs but have not received a response. I tried calling customer support but was told I required a request number. I tried creating a request but when looking for the topic the website said to through the site forum. I have looked at previous posts in this forum regarding letters of volatility and it seems several people have experienced the same issue. It appears the only way to obtain a request number is to get a moderator to personally create one. I would sincerely appreciate if I could receive assistance with this issue and someone could reach back. Thank you.
09-16-2020 12:05 PM
Refer to the following AR https://www.xilinx.com/support/answers/73458.html
09-16-2020 12:56 PM
Thank you for your reply, I appreciate your quick response. The FPGA I am requesting a Letter of Volatility for does not fall within the category of development board or kit. I would like to request the letter for just the chip, whose manufacturer would be Xilinx. I would appreciate if I could please be given an email to which I could email you the part numbers for the items I am requesting a letter for. Thank you very much.
09-16-2020 01:00 PM