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Unable to load license rights into trusted storage

Accepted Solution Solved
Visitor
Posts: 2
Registered: ‎05-01-2014
Accepted Solution

Unable to load license rights into trusted storage

Hello,

 

i try  to activate Vivado Webpack 2014.1.

 

Vivado License Manager -> Load License -> Activate License ... -> Xilinx_License.xml

returns with "Unable to load License Rights into Trusted Storage"

 

Do you have any ideas?

 

Greets

 


Accepted Solutions
Moderator
Posts: 3,051
Registered: ‎10-24-2013

Re: Unable to load license rights into trusted storage

To add to Vinay's suggestions...

Currently the Xilinx activation license generator is not able to support virtual machines. And will give the following error if an attempt is made to generate a license for a VM.

Error: API function 60009 failed, result 51412

There is a change request (CR#772376) associated with this issue and tentative plan is to fix this in Vivado 2014.3 release.

Until activation licensing is available for virtual machines, if the use of a virtual machine is required to serve a floating license, contact Xilinx Sales or Distributors to request that your license entitlement be changed from Activation to Certificate based licensing.
Thanks,Vijay
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Xilinx Employee
Posts: 3,783
Registered: ‎04-16-2012

Re: Unable to load license rights into trusted storage

Hi Greets,

Try these steps:

1. Open Command prompt
2. Navigate to <Vivado_installed_directory>\Xilinx\Vivado\2014.1\bin
3. run the command: xlicclientmgr -p <location_of_xml_file>\Xilinx_License.xml

Make sure to open command prompt using administrator privileges.
Try out these steps and still errors out, attach a snapshot of command prompt.

Thanks,
Vinay
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Visitor
Posts: 2
Registered: ‎05-01-2014

Re: Unable to load license rights into trusted storage

Hi,

 

su root
./xlicclientmgr -p Xilinx_License.xml

 

returns:
"ERROR: API function 60009 failed, result 51412


Response processing failed.
Exit(4) error when processing response."

 

Greets

Visitor ske
Visitor
Posts: 8
Registered: ‎05-02-2014

Re: Unable to load license rights into trusted storage

I have the same probles!

 

 

i try  to activate Vivado Webpack 2014.1.

Vivado License Manager -> Load License -> Activate License ... -> Xilinx_License.xml

returns with "Unable to load License Rights into Trusted Storage"

 

if i try this from :

1. Open Command prompt
2. Navigate to <Vivado_installed_directory>\Xilinx\Vivado\2014.1\bin

3. run the command: xlicclientmgr -p <location_of_xml_file>\Xilinx_License.xml
 
return with:
"ERROR: API function 60009 failed, result 51412


Response processing failed.
Exit(4) error when processing response."

 
 
 

 

what can i do!

Xilinx Employee
Posts: 3,783
Registered: ‎04-16-2012

Re: Unable to load license rights into trusted storage

Hi,

 

Are you using VM?

 

Thanks,

Vinay

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Visitor ske
Visitor
Posts: 8
Registered: ‎05-02-2014

Re: Unable to load license rights into trusted storage

yes.

Xilinx Employee
Posts: 3,783
Registered: ‎04-16-2012

Re: Unable to load license rights into trusted storage

Hi,

 

Contact Xilinx Sales or Distributors related to this issue when using VM.

 

Thanks,

Vinay

--------------------------------------------------------------------------------------------
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Visitor ske
Visitor
Posts: 8
Registered: ‎05-02-2014

Re: Unable to load license rights into trusted storage

Thanks for your help.

Do you know if i can install Vivado on the same computer where i have installed Xilinx ISE?

That's why i have installed it on an vm.

Thanks

Ralf

Xilinx Employee
Posts: 3,783
Registered: ‎04-16-2012

Re: Unable to load license rights into trusted storage

Hi Ralf,

You can install Xilinx ISE and Vivado in the same computer.

Thanks,
Vinay
--------------------------------------------------------------------------------------------
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Newbie
Posts: 2
Registered: ‎05-12-2014

Re: Unable to load license rights into trusted storage

Cant contact them, because an active case number is needed... Have got the same problem! Tried Windows XP, Ubuntu and Wondows 7