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Visitor m.piette
Visitor
1,613 Views
Registered: ‎06-19-2018

Vivado 2015.2 Installer fail

Hello,

 

I am trying to install Vivado 2015.2 on windows 7 pro 64 bits but when I run xsetup.exe I have an error loading installation data.

The xinstall log file :

 

2018-06-20 14:57:03,282 DEBUG: com.xilinx.installer.api.e:? - Log file location: C:\Users\mpiette\.Xilinx\xinstall\xinstall_1529499391684.log
2018-06-20 14:57:04,105 DEBUG: com.xilinx.installer.api.e:? - Memory usage -- Used memory: 4471 MB. Total memory: 7794 MB
Recent cpu usage for system: 9%
2018-06-20 14:57:04,133 WARN : n.o:? - Could not load native code
java.lang.UnsatisfiedLinkError: C:\Users\mpiette\Documents\Install vivado\Xilinx_Vivado_SDK_Win_2015.2_0626_1\lib\win64.o\librdi_install.dll: La procédure spécifiée est introuvable
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.loadLibrary0(Unknown Source)
at java.lang.System.loadLibrary(Unknown Source)
at n.o.d(Unknown Source)
at n.o.a(Unknown Source)
at com.xilinx.installer.api.e.<init>(Unknown Source)
at com.xilinx.installer.api.d.<init>(Unknown Source)
at com.xilinx.installer.api.a.a(Unknown Source)
at com.xilinx.installer.gui.InstallerGUI.<init>(Unknown Source)
at com.xilinx.installer.gui.InstallerGUI.<clinit>(Unknown Source)
at com.xilinx.installer.api.InstallerLauncher.main(Unknown Source)
2018-06-20 14:57:04,135 FATAL: com.xilinx.installer.api.e:? - Could load native code!
n.o$a: Unable to load native libs.
at n.o.a(Unknown Source)
at com.xilinx.installer.api.e.<init>(Unknown Source)
at com.xilinx.installer.api.d.<init>(Unknown Source)
at com.xilinx.installer.api.a.a(Unknown Source)
at com.xilinx.installer.gui.InstallerGUI.<init>(Unknown Source)
at com.xilinx.installer.gui.InstallerGUI.<clinit>(Unknown Source)
at com.xilinx.installer.api.InstallerLauncher.main(Unknown Source)
2018-06-20 14:57:04,136 ERROR: com.xilinx.installer.gui.InstallerGUI:? - Error instantiating InstallerAPI!.
n.k: Error loading native libs
at com.xilinx.installer.api.e.<init>(Unknown Source)
at com.xilinx.installer.api.d.<init>(Unknown Source)
at com.xilinx.installer.api.a.a(Unknown Source)
at com.xilinx.installer.gui.InstallerGUI.<init>(Unknown Source)
at com.xilinx.installer.gui.InstallerGUI.<clinit>(Unknown Source)
at com.xilinx.installer.api.InstallerLauncher.main(Unknown Source)
Caused by: n.o$a: Unable to load native libs.
at n.o.a(Unknown Source)
... 6 more

 

I have Googled around but have had no luck. Would anyone be able to point me in the right direction to solve this problem.

 

Thanks,

Marion

Unable to load installation data.PNG
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7 Replies
Moderator
Moderator
1,605 Views
Registered: ‎05-31-2017

Re: Vivado 2015.2 Installer fail

Hi @m.piette,

 

Can you try once try to install Microsoft Redistributable Libraries (2012) from the below link, then install vivado and check if it helps.

https://www.microsoft.com/en-us/download/details.aspx?id=30679

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Visitor m.piette
Visitor
1,598 Views
Registered: ‎06-19-2018

Re: Vivado 2015.2 Installer fail

Thanks for your quick response @shameera,

 

I have try this but the problem is still there.

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Moderator
Moderator
1,522 Views
Registered: ‎06-14-2010

Re: Vivado 2015.2 Installer fail

Hello @m.piette,

 

Do you have any other Microsoft Redistributables (apart from 2012) currently installed on this particular windows machine?

 

You can check this under Programs and Features -> Uninstall or change a program.

Also, in here, do you have both x86 and x64 version of Microsoft Redistributables listed/installed?

 

e.g.Forum_43.png

 

Can you confirm on this please? Thanks

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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Moderator
Moderator
1,465 Views
Registered: ‎06-14-2010

Re: Vivado 2015.2 Installer fail

Hello @m.piette,

 

Is your issue resolved now? If not, please let us know and we'll be glad to help you further then.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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Visitor xyy174510
Visitor
1,243 Views
Registered: ‎05-28-2018

Re: Vivado 2015.2 Installer fail

I meet the same tough problem, I have installed Microsoft Redistributable Libraries,but when I  try to install Vivado,the problem still exists


@anatoli wrote:

Hello @m.piette,

 

Is your issue resolved now? If not, please let us know and we'll be glad to help you further then.


no


@anatoli wrote:

Hello @m.piette,

 

Is your issue resolved now? If not, please let us know and we'll be glad to help you further then.


 

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Visitor jsaini
Visitor
155 Views
Registered: ‎11-12-2019

Re: Vivado 2015.2 Installer fail

I am having the same issue with installing the update for 2018.3.1.

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Moderator
Moderator
133 Views
Registered: ‎06-14-2010

Re: Vivado 2015.2 Installer fail

Hello @jsaini ,

What exact error message are you seeing at your end with the 2018.3.1 installation? Can you please share a screenshot of it? 

Can you also please send us your .log file for examination?

Log file location is, e.g.: C:\Users\anatoli\.Xilinx\xinstall\xinstall_1573577270354.log

Thanks.

Kind Regards,
Anatoli Curran,
Xilinx Technical Support
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