12-19-2018 11:37 AM
I have bought two kcu105 board, so I have two Node Locked License.
I have created both of them under this account. Last time I want to change my host computer, so I returned and deleted one of them. Now I want to use the second License, but when I type the voucher code in the Create New Licenses page, it says "Activation Request ID already been used".
I now only have one license under the Manage Licenses page.
How can I get my license back?
12-21-2018 04:47 AM
You'd need to raise an Electronic Fulfillment SR with Xilinx Customer Service team (by logging in to https://www.xilinx.com/support.html#serviceportal -> LICENSING). They will then be able to help you with this problem.